- Collaborate on driving a cohesive end-to-end content experience that moves clients through every phase of their product journey and drives their actions.
- Design, develop, and publish IBM technical content (e.g. embedded in the UI, product tours, messages, product & API documentation, multimedia) that is easy to use, easy to understand, and easy to find.
- Simplify technically complex concepts and details from multiple sources into consumable content that drives user actions.
- Deliver clear, inclusive, accessible, and translated content for a global audience.
- Research and design content based on user scenarios and use cases by understanding personas, delivering content for design iterations, developing and clarifying UI terms, actively contributing to design reviews and conducting user testing/research to validate content.
- Collaborate directly with your Design team, Product Management, Development, Marketing, Support, Sales and Training to tell a cohesive product story. Use expertise and user empathy to influence product design decisions to deliver the best user experiences we can for our clients.
- Share work in progress, along with giving and receiving critiques.
- Own parts of the end-to-end authoring process: design, development, editing, production, translation, life cycle management.
- Writing, curating, and editing content for accuracy, clarity, and usability.
- Modeling and formatting content into viable, feasible, and desirable solutions.
- Proven experience simplifying complex content for users.
- Researching and studying a subject and its context to inform content.
- Demonstrates ability to evaluate and design for the interactions between language and design elements to construct a logical, compelling narrative throughout user/client journey.
- Can define and apply consistent voice and tone throughout a content journey.
- Knowledge of markup languages (such as DITA XML, Markdown, HTML) and authoring tools (Oxygen).
- Experience documenting detailed technical content such as APIs and SDKs.
- Foundational understanding of UX design and design research.
- Proven communication skills (written and verbal).
- Portfolio or samples of previous work must be presented.
- An awesome and positive attitude.
- Experience working in an agile, squad-based, continuous delivery development model.
- Able to work independently, with a strong sense of responsibility and commitment to a dynamic, team based environment.
- Artificial Intelligence and Natural Language Processing (NLP) -- interest and ability to learn how to infuse AI into our content operations.
- Experience with digital adoption platforms such as WalkMe.
- Degree in Writing, English, Journalism, Communication, Information Design, or related field, or a technical degree.
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Informatiker/in
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Deutsche Rentenversicherung Rheinland Dublin, IrelandIT-Security, Backup, Service Level Agreements,Dokumentenmanagementsysteme, IT-Prozessmanagement, BSI Grundschutz,Storage, IT-Projektmanagement, Enterprise Content Management,OpenText, IT, Monitoring, Informatik Deutsche Rentenversicherung Rheinland is aprovider of statutory pensi ...
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Enterprise Architect, Informatiker/in
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Deutscher Fußball-Bund e.V. (DFB) Dublin, IrelandSoftwareentwicklung, Enterprise Architecture, TOGAF,Implementierung, EAM, IT, Informatik Enterprise Architect (m/f/d) · Permanent position, full-time - Frankfurt am Main · position · We are lookingfor a full-time Enterprise Architect (m/f/d) for our Innovation,Technology & Oper ...
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Anwendungsbetreuer/in, DMS-Spezialist/in,Wirtschaftsinformatiker/in
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PROSOZ Herten GmbH Dublin, IrelandAnwendungsbetreuung, Dokumentenmanagementsysteme,Datenbanken, Programmiersprachen, Java, Atlassian Jira, IT,Digitalisierung, Atlassian Confluence Get ahead with Prosoz · We support local authorities throughout Germany on their journeyinto the digital future. · As a full-service ...
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Informatiker/in,Systemadministrator/in
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Deutsche Rentenversicherung Rheinland Dublin, IrelandXML, SUSE Linux Enterprise Server, 2nd-Level-Support,Relationale Datenbanken, SQL, Systemadministration,IT-Infrastruktur, Dokumentenmanagementsysteme,IT-Sicherheitskonzepte, Linux, Enterprise Content Management, Java,Betriebssysteme, OpenText, Red Hat Enterprise Linux, IT, Micros ...
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Informatiker/in, Backend-Entwickler/in
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intersoft AG Dublin, IrelandHardware, Softwareentwicklung, Versicherungssoftware,Objektorientierte Programmierung, Datenbanken, Java, Git, IT,Informatik, Backend We have something that will help you · own: your next job · intersoft isan IT company specializing in insurance software and a wholly ownedsubsid ...
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Graphic Designer
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Lex Consultancy Dublin, IrelandMy client are a well respected organisation who have been around for over 100 years who are seeking to hire an experienced Graphic Designer for a12 month contract to support the development ofBids, Proposals and Business Development documents. This is ahybrid working position wit ...
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Digital Content Creation Assistant
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Instructional Designer
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E-Commerce Projektmanager WooCommerce
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tzn Digital Ventures GmbH IrelandAls Teil unseres Projektmanagement-Teams arbeitest du zusammen mit deinen Kollegen und Kolleginnen aus Design und Entwicklung an spannenden WooCommerce und Shopify Webprojekten für unsere Kunden. Dabei koordinierst du eigenverantwortlich unsere digitalen Projekte ab dem finalen D ...
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Content Services ManagerDublin, Ireland
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Udemy Dublin, IrelandAbout this role · As a Content Services Manager on Udemy's Professional Services team, your role involves harmonizing Udemy Business content with the learning objectives of our customers. This entails a deep understanding of customers' learning needs, their current content, curr ...
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Senior UI Designer für Corporate Websites und WebApps
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helllicht medien GmbH IrelandAls Senior UI Designer (m/w/d) arbeitest du in einem interdisziplinären Team aus den Bereichen Konzept, Content und Frontend Development. · Du definierst Designsprachen und überführst Brand Guidelines ins Digitale. · Du entwickelst Interface Designs, Moodboards und Wireframes f ...
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CX Content Specialist
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Manpower Ireland Dublin, Ireland remoteCX Content Specialist · Role Description · Dropbox builds simple, powerful products for people and businesses. 500 million people around the world use Dropbox to work the way they want, on any device, wherever they go. With 200,000 businesses on Dropbox Business, we're transformi ...
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Director Content Delivery
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Novartis Dublin, Ireland Full timeAre you ready to be at the forefront of driving customer experience and engagement in the pharmaceutical industry? Do you excel at orchestrating sophisticated marketing content operations and delivering impactful customer experiences for HCPs and patients? If this resonates with ...
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Internal Communications Lead
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Version 1 Dublin, Ireland Full timeJob Description · PLEASE NOTE THIS ROLE WILL ONLY BE REQUIRED TO START IN SEPTEMBER 2024 · As the Internal Communications Lead, you will be a key driver within the Communication and Engagement function in fostering effective communication within Version 1. You will collaborate ...
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SEO Specialist
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Tech Lead Software Engineer l Content
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T&Q - Quality Solutions Specialist - Dublin
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Platform Enablement Specialist
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Consultant, Insights
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Studio Marketing Writer
Found in: Talent IE C2 - 2 days ago
Wix Dublin, Ireland Full timeJob Description Create marketing materials based on a deep understanding of the product, and user intent at all stages including landing pages, ads, emails, scripts, one-pagers and more · Write concise, impactful content that creates an emotional connection with current and pote ...
Description
Introduction
Thomas J. Watson said it best: "Good design is good business." Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on
We are looking for talented content designers to help make a meaningful impact on how our clients use our products. You'll do this by designing and developing technical product content, both inside and outside of the user interface (UI), with a focus on clarity, accuracy, and the user experience. The design team you'll be joining is part of the worldwide design organization for Sustainability Software – a part of IBM that is collectively responsible for software products focused on AI-enabled solutions that assist our customers in making more informed and data-driven decisions about how to manage their business and services. Responsibilities: