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    Service Administrator - Dublin, Ireland - Leinster Appointments Ltd

    Leinster Appointments Ltd
    Leinster Appointments Ltd Dublin, Ireland

    1 day ago

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    Description
    Leinster Appointments is currently recruiting for a Service Administrator in Dublin 12. This is a permanent, full time, hybrid role. 3 days in the office, 2 days at home once fully trained Salary up to €31,000 Monday
    • Friday: 8am 4pm or 9am 5pm Main duties: General Office Administrative tasks Liaise and scheduling Engineers and dealing with Business Development Managers & Customers with the Fire & Security Division Receive and respond effectively and take responsibility for customer calls and emails identifying source of problems and assigning appropriate Engineer Deal with all customer requests i.
    e. reports and certification etc.

    Manage Customer contracts, initiate and change where required Plan and schedule contracted maintenance/ reactive/ commission work in accordance with maintenance agreements and customer requirements Manage the purchase order requests, sales orders and invoicing processing engineers work report Utilise all available systems for the management of Operations when required Liaise with Monitoring Centre Monitoring Service Desk Billing Mailbox on a Daily Basis Verification of electronic supplier invoices Scanning supplier invoices and Uploading invoices to different Portals Requesting PO's ,Credits Review & Processing Managing Clients Accounts Service Calls Invoicing Reactive Fire & Systems Billing Identifying outstanding issues and chasing outstanding payments Generating Weekly and Monthly Reports when required Reconciliation of month end creditor Managing Customer Queries, Accounts Queries via email mainly and phone Phone Cover when require Contract Set up in the system Main requirements:
    Excellent communication & interpersonal skills Planning & organising skills Problem solving ability Flexibility Results focus Customer focus Ability to work to tight deadlines Skills: Answer incoming calls Answering incoming calls Data Entry Accurate Data Entry
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