Services provided
I am a self-motivated and progress-driven person with an extensive background which may suit your industry. With a long-standing record of initiative and innovation, I have developed and executed strategies that I believe will bring value to your company.
Throughout the course of my career, I have honed my abilities in operations support, general support and administrative support. I am an astute problem-solver capable of prioritizing and managing complex projects with proficiency.
In my previous role, I exercised skills in customer service, communication and project support and consistently contributed to team efforts and organizational improvements. I am open-minded and focused on new developments in my field. I have proven to be effective and motivational, with proficiency in interpersonal and collaborative work. I enjoy brainstorming and coordinating efforts to achieve a common goal.
Experience
Volunteer Peer Educator (4 years)
THE AIDS SUPPORT ORGANISATION Sexual Reproductive Health Rights project, Buikwe, Kawolo
Activities and Responsibilities
- Determined service eligibility of insured and uninsured patients and discussed financial options.
- Notified individuals regarding appointment follow-ups and referrals and provided transportation to appointments.
- Interacted with community members to provide information on advocacy services.
- Assisted individuals with navigating health care systems, appointments and classes.
- Received processed and tracked patient documentation with speed and accuracy.
- Delivered healthy living and disease management information to specific population groups.
- Helped people enrol in programs, arrange transportation and coordinate paperwork.
- Distributed flyers, brochures or other informational or educational documents to inform members of targeted community.
- Created and oversaw training courses focused on team and community education.
Volunteer HIV/AIDS Counsellor (4 years)
THE AIDS SUPPORT ORGANISATION Jinja Uganda
Activities and Responsibilities
- Counselled clients infected with HIV on available community resources.
- Educated HIV patients on methods to use to avoid spreading disease to other individuals.
- Documented and maintained client records with strict attention to confidentiality.
- Delivered education on reducing spread of HIV and sexually transmitted infections in schools and community centres.
- Attended outreach events to perform rapid HIV tests, provide referrals for future testing and treatment.
- Participated in health fairs and community events to explain organization's services and mission.
- Scheduled appointments and office visits, prepared client files and documented case notes.
- Collected demographic and medical information to conduct intake for patients with HIV.
- Delivered direct crisis intervention and de-escalation services while remaining calm.
- Visited patients in homes and clinics to conduct testing and deliver medication.
- Evaluated program effectiveness through quality assurance activities.
- Assisted with insurance pre-authorization to obtain medication for patients.
- Administered medication to patients according to strict schedules.
- Completed administration work and paperwork for over 3000 clients.
- Collaborated with interdisciplinary team of professionals as well as patients and families to determine appropriate treatment options.
Volunteer Counsellor (10 month)
RAKAI HEALTH SCIENCE PROGRAMME Bunjjako Health Centre.
Activities and Responsibilities
- Provide counselling services to newly diagnosed HIV patients and those already in care.
- Offer post-test counselling to newly diagnosed HIV Individuals.
- Offer on-going counselling to HIV+ clients, their partners and families as appropriate.
- Provide Intensive adherence counselling to clients failing on ART.
Identify clients eligible for APN and provide appropriate HTS as per protocol. - Routine roll-calling of individuals on admission without HTS results and provide HTS
- Provide counselling sufficient for SAME-DAY ART initiation.
Conduct community HTS. - Provide Recency to clients.
- Planning pre-appointment calls for clients on ART as a way of improving retention.
Key Performance Indicators (KPIs).
- Provide counselling to improve SAME-DAY ART initiation and RETENTION of clients on ART.
- Conducting APN.
- Increase Yield.
Office Attendant (2 years)
SERVE AND CARE (U) LTD
Activities and Responsibilities.
- Organize office and assist associates in ways that optimize procedures
- Sort and distribute communications in a timely manner
- Create and update records ensuring accuracy and validity of information
- Schedule and plan meetings and appointments
- Monitor level of supplies and handle shortages
- Resolve office-related malfunctions and respond to requests or issues
- Coordinate with other departments to ensure compliance with established policies
- Maintain trusting relationships with suppliers, customers and colleagues
Factory and warehouse worker (3 years)
VICNILE PULP AND PAPER COMPANY LTD.
Activities and responsibilities.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Met company safety guidelines for work site operations to minimize worker risk.
- Machine running, operation and maintainance.
- Sorting, strapping, labelling, and packaging.
Education
Certificate of completion
Project planning and Management
YILED Institute of Business studies
Certificate of completion
Basic Computing Skills
ATC – NDEJJE UNIVERSITY, (Jinja, Uganda).
Certificate of University Mature Age Entry/Aptitude test.
Aptitude test and specialisation examinations in Medicine/nursing
ISLAMIC UNIVERSITY IN UGANDA, ( Kampala, Uganda).
Certificate of Merit
HIV/AIDS Counselling Course.
TASO COLLEGE OF HEALTH SCIENCE, (Kampala, Uganda).
Certificate in Uganda Sign Language
Sign Language communication and interpretation.
SIGN HEALTH UGANDA, (Jinja, Uganda).
Uganda Certificate of Education
Ordinary Level qualification
JINJA MODERN SECONDARY SCHOOL, (Jinja, Uganda).
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