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Ivan Tatyama

Ivan Tatyama

General Service Officer

Services provided: Warehouse Cleaning Services , Health Education , Other Customer Experience & Tech Support , Psychotherapy , Movers And Packers , Cleaning And Organizing Services , Peer Mentoring , Microsoft Office Specialists , Agriculture & Farming , Project Management Services , Home Health and Hospice CareImaging , Support - Data Entry Specialists , Car Drivers , Community Health Services

Dublin, Dublin City
$15 / hour
Approximate rate


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About Ivan Tatyama:

I am a self-motivated and progress-driven person with an extensive background which may suit your industry. With a long-standing record of initiative and innovation, I have developed and executed strategies that I believe will bring value to your company.

Throughout the course of my career, I have honed my abilities in operations support, general support  and administrative support. I am an astute problem-solver capable of prioritizing and managing complex projects with proficiency.

In my previous role, I exercised skills in customer service, communication and project support and consistently contributed to team efforts and organizational improvements. I am open-minded and focused on new developments in my field. I have proven to be effective and motivational, with proficiency in interpersonal and collaborative work. I enjoy brainstorming and coordinating efforts to achieve a common goal.


Volunteer Peer Educator (4 years)

THE AIDS SUPPORT ORGANISATION Sexual Reproductive Health Rights project, Buikwe, Kawolo

Activities and Responsibilities

  • Determined service eligibility of insured and uninsured patients and discussed financial options.
  • Notified individuals regarding appointment follow-ups and referrals and provided transportation to appointments.
  • Interacted with community members to provide information on advocacy services.
  • Assisted individuals with navigating health care systems, appointments and classes.
  • Received processed and tracked patient documentation with speed and accuracy.
  • Delivered healthy living and disease management information to specific population groups.
  • Helped people enrol in programs, arrange transportation and coordinate paperwork.
  • Distributed flyers, brochures or other informational or educational documents to inform members of targeted community.
  • Created and oversaw training courses focused on team and community education.


Volunteer HIV/AIDS Counsellor (4 years)


Activities and Responsibilities

  • Counselled clients infected with HIV on available community resources.
  • Educated HIV patients on methods to use to avoid spreading disease to other individuals.
  • Documented and maintained client records with strict attention to confidentiality.
  • Delivered education on reducing spread of HIV and sexually transmitted infections in schools and community centres.
  • Attended outreach events to perform rapid HIV tests, provide referrals for future testing and treatment.
  • Participated in health fairs and community events to explain organization's services and mission.
  • Scheduled appointments and office visits, prepared client files and documented case notes.
  • Collected demographic and medical information to conduct intake for patients with HIV.
  • Delivered direct crisis intervention and de-escalation services while remaining calm.
  • Visited patients in homes and clinics to conduct testing and deliver medication.
  • Evaluated program effectiveness through quality assurance activities.
  • Assisted with insurance pre-authorization to obtain medication for patients.
  • Administered medication to patients according to strict schedules.
  • Completed administration work and paperwork for over 3000 clients.
  • Collaborated with interdisciplinary team of professionals as well as patients and families to determine appropriate treatment options.


Volunteer Counsellor (10 month)


Activities and Responsibilities

  • Provide counselling services to newly diagnosed HIV patients and those already in care.
  • Offer post-test counselling to newly diagnosed HIV Individuals.
  • Offer on-going counselling to HIV+ clients, their partners and families as appropriate.
  • Provide Intensive adherence counselling to clients failing on ART.
    Identify clients eligible for APN and provide appropriate HTS as per protocol.
  • Routine roll-calling of individuals on admission without HTS results and provide HTS
  • Provide counselling sufficient for SAME-DAY ART initiation.
    Conduct community HTS.
  • Provide Recency to clients.
  • Planning pre-appointment calls for clients on ART as a way of improving retention.

Key Performance Indicators (KPIs).

  • Provide counselling to improve SAME-DAY ART initiation and RETENTION of clients on ART.
  • Conducting APN.
  • Increase Yield.


Office Attendant (2 years)


Activities and Responsibilities.

  • Organize office and assist associates in ways that optimize procedures
  • Sort and distribute communications in a timely manner
  • Create and update records ensuring accuracy and validity of information
  • Schedule and plan meetings and appointments
  • Monitor level of supplies and handle shortages
  • Resolve office-related malfunctions and respond to requests or issues
  • Coordinate with other departments to ensure compliance with established policies
  • Maintain trusting relationships with suppliers, customers and colleagues


Factory and warehouse worker (3 years)


Activities and responsibilities.

  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
  • Performed repetitive assembly tasks with hand and power tools and automated equipment.
  • Met company safety guidelines for work site operations to minimize worker risk.
  • Machine running, operation and maintainance.
  • Sorting, strapping, labelling, and packaging.



Certificate of completion
Project planning and Management
YILED Institute of Business studies

Certificate of completion
Basic Computing Skills

Certificate of University Mature Age Entry/Aptitude test.
Aptitude test and specialisation examinations in Medicine/nursing

Certificate of Merit 
HIV/AIDS Counselling Course.

 Certificate in Uganda Sign Language
Sign Language communication and interpretation.
SIGN HEALTH UGANDA, (Jinja, Uganda).

 Uganda Certificate of Education
Ordinary Level qualification


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