IT Service Desk Administrator - Dublin, Ireland - Cpl

Cpl Dublin, Ireland

1 week ago

Description

IT Service Desk Administrator

The Service Desk Administrator will join our IT team and will work to support the day to day IT support function for our Staff in Ireland and overseas.

Key Tasks:

Provide 1st line technical support on all software and IT Infrastructure including user devices, iPhones, networks, audio/video and security

Problem solving of technical issues by diagnosing and researching solutions

Ensure help desk calls are resolved in an efficient and timely manner and where required escalate tickets to senior staff and follow through on issues until resolution

Maintain and support the Multi-Function Device (MFD) Network

Maintain and support of all Audio Visual and Video Conferencing units

Ensure hardware and software assets are tracked in accordance with company procedures

Improve operational efficiency on the service desk by proactively identity recurring issues and updating processes and procedure accordingly

Procurement of hardware, peripherals and software applications as required

Deployment and configuration of desktop hardware and applications

Contribute to the overall planning and delivery of IT services

Working at the IT Hub to provide drop-in services to colleagues

Demonstrate flexibility in undertaking additional tasks that can arise or may be assigned in this role.

Record and track assigned tasks on the IT helpdesk system

Effectively engage and share knowledge with end users on IT related issues

Set up rooms for both in-person and virtual meetings, training, workshops, & room hire.

Attend to IT related storage areas and secure IT recycling.

ADDITIONAL REQUIREMENTS:

Ability to work on own initiative, tight deadlines and to prioritise and resolve problems efficiently is essential

Microsoft Windows background is essential

Good oral and written communications skills and ability to engage effectively with internal and external stakeholders

Strong interpersonal skills and ability to positively contribute to the work of a busy IT team.

Good working knowledge of Microsoft Office applications and interest in use of technology and IT-based systems

Full Driving License

TECHNOLOGIES:

Client operating systems – Windows 10

Microsoft Office 365

Adobe Suite

MS Teams

Skype for Business VoIP solution

Managed iPhones

MDM Intune Solution

FortiClient VPN Remote Access

Lansweeper Asset Management

Crestron/Polycom Video Conferencing

Network Access Protection

Send a current CV to

#LI-AF1

Call Desk Administrator

3 days ago

FRS Recruitment Dublin, Ireland

Call Desk Administrator - Temporary Location: Dublin 22 (Office based) Overview: FRS Recruitment are now inviting applications for the role of Call Desk Administrator to join our client on a full time, temporary basis. The successful candidate must be available immediately. This ...
Help Desk Administrator

5 days ago

MSS Recruitment Ltd Dublin, Ireland

An excellent opportunity has arisen with our client based in Dublin 17 . The primary focus of the role is to support our clients customer portfolio. Duties To ensure the smooth running of their Helpdesk, working as part of our helpdesk support team. To answer calls and emails fro ...
Service Desk Administrator

6 days ago

Quinn Downes Group Dublin, Ireland Permanent, Full time

Quinn Downes Service & Maintenance (QDSM) is one of the leading Irish owned companies specialising in the provision of complete Hard Services Maintenance & Facility Supports. We operate under the Quinn Downes Group which was established in 1999. · QDSM are recruiting for a Servic ...
Administrator - German desk

2 days ago

EXEC Search Dublin, Ireland

Role: Administrator – German desk · Location: Dublin city centre (Hybrid model) · Work hrs: Monday - Friday (office hrs) · Salary: €32K p/a + benefits (healthcare insurance, gym membership allowance, taxsaver tickets, cycle to work scheme, pension) · Role duties: · Supporting the ...
IT Service Desk Administrator

6 hours ago

Cpl Dublin, Ireland

IT Support Technician · Location: Ballymount, Dublin 24 · Job Type: Full-Time, On-Site · Experience Level: Entry-Level (1-2 years of experience) · Salary: €35,000 · About · We are seeking an IT Support Technician to join our team and play a crucial role in maintaining and improvi ...
Help Desk Administrator

5 days ago

Apleona HSG Facility Management Kildare, Ireland

Advert Text Main Duties and Responsibilities · Welcome visitors by greeting them, in person or on the telephone, dealing with queries, screening calls and forwarding to the correct department. · Monitor visitor access, ensuring visitors sign register. · Issue visitor badges to ...
IT Operations Engineer

5 days ago

The Panel Group Dublin, Ireland

In this role you will own the IT environment of our Dublin office supporting other international offices. The successful candidate will be a reliable, hands-on engineer who can work independently while also contributing and working within the group standards and procedures. You w ...
Service Administrator

2 days ago

Leinster Appointments Ltd Dublin, Ireland

Leinster Appointments is currently recruiting for a Service Administrator in Dublin 12. This is a permanent, full time, hybrid role. 3 days in the office, 2 days at home once fully trained Salary up to €31,000 Monday - Friday: 8am - 4pm or 9am -5pm Main duties: General Office Adm ...
Hotel Receptionist

2 days ago

White Sands Hotel Dublin, Ireland

The White Sands Hotel, Portmarnock are looking for an experienced Receptionist to join our Front Office Team. You will be responsible for the daily check in/outs, all phone operations and providing friendly customer service in the hotel. Key Duties of this role: Registering all g ...
IT Service Desk Team Leader

1 week ago

Maples Group - Legal Services Ireland

OVERVIEW · The Maples Group is a standard bearer in financial and legal services, trusted by many of the world's largest hedge fund managers, private equity firms and international corporations. · Our distinction flows from our carefully curated team: 2,500+ professionals chara ...
Receptionist

1 day ago

Lex Consultancy Dublin, Ireland

This global Consultancy company is seeking a Receptionist to join their team in Dublin. As the first point of contact for clients and guests, the successful candidate will be responsible for managing the front desk of the organisation and ensuring that all visitors and calls are ...
Service Centre Administrator

9 hours ago

Apleona HSG Facility Management Dublin, Ireland

Advert Text Overall Purpose of the Job · To provide administrative and systems support to ensure the daily operation of the Service Support Centre (SSC) and to facilitate the coordination of services within the SSC. The role includes the timely and accurate processing of all pap ...
Facilities Coordinator

5 days ago

Savills Dublin, Ireland Permanent, Full time

The Role / Location · The main function of this role is to provide Facilities Management support to our prestigious client and oversee day to day operations onsite. The candidate must be able to manage a fast-paced environment. Strong planning and co-ordination skills are essenti ...
Weekend Receptionist

13 hours ago

Beechfield Care Group Dublin, Ireland Permanent, Full time

Beechfield Care Group are currently looking to recruit a weekend receptionist to assume responsibility for the care of residents at Glengara Park Nursing Home, Glenageary Rd, Glasthule, Dublin A96 H242 · We are a long-established Nursing Home Group based Dublin, Carlow, Meath, We ...
Site Administrator

1 day ago

JLL Dublin, Ireland Full time

About JLL – · We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve th ...
Facilities Operative

5 days ago

Apleona HSG Facility Management Dublin, Ireland

Advert Text Overall Purpose of the Job · Based at our client site and reporting to the Site Manager you will assist and take ownership inproviding Facilities Management & Facilities related projects, including moves management, spaceplanning, administration, financial control, ...
Office Services Coordinator

1 week ago

SurveyMonkey Dublin, Ireland

What we're looking for · SurveyMonkey is looking for an Office Services Coordinator for our Dublin office. As a vital part of our dynamic Employee Experience team, you'll be at the heart of it all, orchestrating the administrative magic that keeps our office humming. You'll dive ...
System Administrator

1 day ago

Playrix Dublin, Ireland

System Administrator · Playrix is the largest gaming company in Europe and ranks in the top 3 most successful mobile developers in the world. We have a unique structure - the absence of hierarchy and bureaucracy, a distributed team of professionals making key decisions in expert ...
Housing Officer

1 day ago

FRS Recruitment Dublin, Ireland Full time

The Role · My client, a non-profit organisation, is actively looking for an adept Housing Officer to join their team in North County Dublin. This role offers full-time, permanent employment with a hybrid work arrangement. · As the Housing Officer, you'll play a pivotal role in de ...
Senior Reservations Agent

2 days ago

Hyatt Centric Dublin, Ireland Permanent, Full time

The Hyatt Centric is delighted to invite applicants for the position of Senior Reservations Agent. · This is Ireland's first Hyatt Hotel. Adjacent to St Patrick's Cathedral, this 234 bedroom 4 Star property includes a restaurant, bar, meeting and event facilities and fitness cent ...

IT Service Desk Administrator - Dublin, Ireland - Cpl

Description

Call Desk Administrator

Help Desk Administrator

Service Desk Administrator

Administrator - German desk