-
Support Analyst
8 hours ago
iCabbi Voice IrelandExperience: 2+ years of experience in a customer support environment · Role · As a Support Analyst , you will be part of a highly motivated worldwide team devoted to providing exceptional support to iCabbi Customers. Our customer-centric culture and close teamwork with Engine ...
-
Application Support Analyst
4 days ago
Reperio Human Capital (Ireland) Ltd Dublin, IrelandApplication Support Analyst Location: Dublin Salary: DOE We are seeking to hire an Application Support Analyst on behalf of our client, a global healthcare services firm. You will be responsible for providing Level 1 & 2 support services for my client's service offerings and prod ...
-
Investment Support Analyst
1 week ago
Bank of Ireland Dublin, Ireland Full timeInvestment Support Analyst · Dublin, Republic of Ireland | Hybrid · Permanent | Full time · Closing date: May 10, 2024 · ...
-
Application Support Analyst
2 weeks ago
Reperio Human Capital Ireland Full timeApplication Support Analyst Location: Dublin City Centre (Hybrid) Salary: €48k p/a I'm seeking to hire an experience Application Support professional on behalf of my client, an Irish regulator within the Medical sector. They are in the process of implementing a world class Micro ...
-
Customer Support Analyst
3 days ago
Cpl Dublin, Ireland FreelanceCustomer Support Analyst / Export Analyst · Salary: Negotiable, based on experience · Contract: Fixed term with Cpl – initially 12 months, with strong possibility for extension · Working hours: Monday to Friday, regular office hours · Location: Liffey Valley, Dublin 22, Dublin We ...
-
Systems and Application Support Analyst
4 days ago
Enel Chile S.A IrelandEnel X is a global business line of the Enel Group, combining its own progressive, future-oriented approach with the financial solidity and worldwide reach of the Group. We are leading the energy transformation all over the world, turning complex technologies into simple, approa ...
-
Senior Support Operations Analyst
6 days ago
Intercom Dublin, IrelandIntercom is an AI-first customer service platform that helps businesses deliver better, faster, more personalized support. · Intercom is bringing AI-first Customer Service to the world, dramatically improving experiences for customers, support agents, and managers alike.Modern, ...
-
Core System Support Analyst
2 weeks ago
Bank of Ireland Dublin, Ireland Full time· What is the opportunity? · The position is part of the I.T group within the Wealth and Insurance business unit, it will play an important role for Wealth & Insurance IT Services in the support and delivery of services to both business & technology teams, working very closely w ...
-
Support specialist\ Business Analyst
1 week ago
Mater Private Network Dublin, Ireland Fixedterm, Full timeSupport Specialist - Enterprise Solutions · Are you a dab hand at solving problems and possess a strong grasp of enterprise technology? Do you excel at communication and thrive in a fast-paced environment? · We're on the hunt for a highly skilled and experienced Support Speciali ...
-
State Street Dublin, Ireland OTHERSummary: · This is a staff position responsible for first line, production support and problem/resolution for Charles River Network clients. · Responsibilities: · Support team efforts to sustain a "five nines" level of availability for Charles River Network Clients · Coordinate ...
-
Cpl Resources - Language Jobs Dublin, IrelandOur client, a leading provider of information technology, consulting, and business process outsourcing services is seeking a German and Czech speaker to join in their fast growing Content Moderation team. AsaContentModerator,youwillberesponsiblefor Content clarification (Doesn't ...
-
Cpl Dublin, Ireland Full timeOur client, a leading provider of information technology, consulting, and business process outsourcing services is seeking a German and Czech speaker to join in their fast growing Content Moderation team. · As a Content Moderator, you will be responsible for Content clarification ...
-
Cpl Dublin, Ireland Full timeOur client, a leading provider of information technology, consulting, and business process outsourcing services is seeking a German and Czech speaker to join in their fast growing Content Moderation team. · As a Content Moderator, you will be responsible for Content clarification ...
-
State Street Dublin, Ireland OTHERSummary: · This is a staff position responsible for first line, production support and problem/resolution for Charles River Network clients. · Responsibilities: · Support team efforts to sustain a "five nines" level of availability for Charles River Network Clients · Coordinate ...
-
State Street Blackrock, Ireland Full timeSummary: · This is a staff position responsible for first line, production support and problem/resolution for Charles River Network clients. · Responsibilities: · Support team efforts to sustain a "five nines" level of availability for Charles River Network Clients · Coordinat ...
-
State Street Blackrock, Ireland Full timeSummary: · This is a staff position responsible for first line, production support and problem/resolution for Charles River Network clients. · Responsibilities: · Support team efforts to sustain a "five nines" level of availability for Charles River Network Clients · Coordinat ...
-
Universitätsklinikum Freiburg Dublin, IrelandKrankenhausinformationssysteme, Informatik,Softwareentwicklung, Data Engineering, ETL, Scripting, Java,Programmiersprachen, IT, Apache Kafka, HL7, Datenbanken, DataWarehousing, Business Intelligence, ObjektorientierteProgrammierung German · Language German (Germany) English (U ...
-
Job in Germany: Systemanalyst Billing
12 hours ago
Schleupen SE Dublin, IrelandScrum, Unified Modeling Language, Microsoft SQL Server,.NET, REST, .NET Core, Test-driven Development,Programmiersprachen, RabbitMQ, IT, Windows CommunicationFoundation, Datenbanken, BPMN, Messaging, Domain-driven Design,Clean Code Development, C#, Unit Testing System Analyst Bil ...
-
Senior Business Analyst
4 days ago
Archer Recruitment Dublin, IrelandSenior Business Analyst The Business Analyst contract role is with one of Irelands Pillar banks based in Dublin City Centre. The Business Analyst position is initially a 6-month contract however the company has a great track record of rolling on contracts so the chance for extens ...
-
Pricing Analyst
4 days ago
Lincoln Recruitment Ltd Dublin, IrelandMy client, a global leader in fleet management, is hiring Pricing Analysts as part of an expansion of their Dublin operations. Tasked with driving the optimisation of my clients financial data and formulating winning pricing strategies, the Pricing Analyst be a key player in the ...
Technical Support Analyst - Dublin, Ireland - Sage City
Description
Job Details: Technical Support Analyst - French Speaking
Full details of the job.
Job Title
Job Title Technical Support Analyst - French Speaking
Job Description
Job Description About our Customer Support Analyst role.
If you are looking to progress your career within a Global Company and have a real passion for providing world class customer service, then our Support Analyst role is perfect for you Our Customer Support Analysts are enthusiastic, positive-minded, customer focused and service-oriented people who help make a real difference to our customers along with being given a great platform to develop their own careers. What's in it for you?You will be part of a global team working with an industry leading financial software that enables are customers to grow and scale. You will be working with industry experts that will really help enable your career to grow, all whilst being on the global stage. You will be given the opportunity to grow, develop and meet new people from around the world. Summary of your day-to-day?
You will be assisting customers and/or partners with questions and issues with the Sage Intacct application via live help, online customer portal and over the phone. You will be managing your cases which includes maintaining, updating and prioritising, to meet published customer service level agreements. You will also troubleshoot issues along with providing proactive suggestions to improve customer use and satisfaction. #LI-SW1
Key Responsibilities
Key Responsibilities Minimum qualifications
•Experience in a customer support role
•Problem solving and trouble shooting experience
•Understanding of Accounting or Financial business operations
•Fluency in French, both verbal and writing
Who is Sage:
Life at Sage:
Our Values & Behaviors:
How we make a difference:
Sage Business Cloud - SaaS for Every Business: Your benefits
Benefits video –
•Comprehensive health, dental and vision coverage
•Work away scheme for up to 10 weeks a year
•On-going training and professional development
•Paid 5 days yearly to volunteer through our Sage Foundation
•Flexible work patterns and hybrid working
Advert People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than forty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it
At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work. That is why we have committed to working in a hybrid way going forward. Human connection is an essential ingredient of the 4 principles that make up our Flexible Human Work hybrid framework and we want to be transparent in what that looks like when you join our Sage family. On one hand, our offices will continue to play an important role in our future and serve as a place for spontaneous conversations, connection, collaboration as well as focused time. On the other hand, we have learned to reimagine where and when we work and to unlock that flexibility and innovation for our colleagues offering them the opportunity to work flex across their home, Sage offices or customer sites. We invite you to join us and help us write our next chapter. Follow us on our social media sites to join in conversations about open positions and company news #lifeatsage #sagecareers. If you would like support with your application (or require any adjustments) please contact us at for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, colour, age, religion, sexual orientation, gender identity, national origin, disability or veteran status. #J-18808-Ljbffr