Jobs
>
Dublin

    Patient Services Executive - Dublin, Ireland - Beacon Hospital

    Beacon Hospital
    Beacon Hospital Dublin, Ireland

    1 week ago

    Beacon Hospital background
    Contract, Full time
    Description

    Job Description

    Job Title: Patient Services Executive

    Department: Breast Centre

    Reports to: Patient Services Team Lead

    Date: 2024


    Overall Purpose of Job

    Our mission is to provide exceptional patient care in an environment where quality, respect, caring and compassion are at the centre of all we do.

    The overall purpose of this role is to ensure a seamless experience for the patients attending the centre. It is essential that the person maintains a professional and friendly demeanour at all times in this fast-paced and dynamic environment.

    This role requires the employee to be confident dealing with patients both front facing when running clinics and also handling calls through our telephony system.

    Key Responsibilities and Deliverables

    • Registration of patients and management of clinic flow.
    • Scheduling of patient appointments.
    • Call Queue Handling.
    • Provision of administrative support to the clinical team.

    Essential Duties include

    • Patient interfacing - registration, accounts management, insurance validation and management of schedule.
    • Receives visitors, answers general questions and directs individual to the appropriate person. May perform miscellaneous duties.
    • Call Handling, which involves handling patient queries in an empathetic and timely manner.
    • Chart tracking and chart assembly.
    • Clinic Management.
    • Insurance validation.
    • Stakeholder engagement with a multi discipline team across the hospital.
    • Proficient with computer systems and Microsoft packages to support a digital environment.
    • Must be able to work under pressure and as part of a busy team.
    • Be flexible, reliable, detail orientated.
    • Team Player who is willing to assist co-workers.
    • Have excellent verbal communication skills.

    Confidentiality

    You will be aware of the confidential nature of Hospital work and in particular, the right of patients to confidentiality. To this end you will not discuss workings of the Hospital or its patients with people outside the Hospital, save as required to do so in the course of your work.

    The extent and speed of change in the delivery of health care is such that adaptability is essential in this position. The incumbent will be required to maintain and enhance their professional knowledge, skills and aptitudes necessary to respond to a changing situation.

    Person Specification

    Qualifications

    • Leaving Certificate or equivalent.
    • Computer literate.
    • Experience using IT systems, including MS Excel & Word.

    Experience

    • At least 2 years of administrative experience.
    • Previous experience in a customer service role.
    • Hospital experience desirable, but not essential.

    Job Specific

    Competencies and Knowledge

    • Ability to follow processes and procedures.
    • Highly diligent and attention to detail.
    • Exhibits high level of patient relation skills.
    • Exhibits ability to work as member of team in daily performance of duties.
    • Exhibits high capacity for responsibility and individual initiative.
    • Ability to prioritise workload as needed.
    • Exhibits excellent time management and organisational skills.
    • Ability to write in clear and concise English.

    Personal

    Competencies

    All posts in Beacon Hospital require a high level of flexibility to ensure the delivery of an effective and efficient service. Therefore, the post holder will be required to demonstrate flexibility as and when required by their manager or hospital management.

    This job description is intended to be an outline of the areas of responsibility and deliverables at the time of its writing. As the Hospital and the post holder develop, this job description may be subject to review in light of the changing needs of the Hospital.

  • Eirkoo

    Client Services Executive

    9 minutes ago

    Eirkoo Dublin, Ireland

    Our client, an established Wealth Management Business is recruiting for a client Client Services Executive to join their growing team. They offer flexi time and hybrid working options and so much more The Role: Annual portfolio reviews and valuations Responsible for the processin ...

  • Eirkoo

    Client Services Executive

    1 week ago

    Eirkoo Dublin, Ireland

    Our client, an established Wealth Management Business is recruiting for a client Client Services Executive to join their growing team. They offer flexi time and hybrid working options and so much more The Role: Annual portfolio reviews and valuations Responsible for the processin ...

  • Cpl Recruitment

    Customer Service Executive

    6 days ago

    Cpl Recruitment Dublin, Ireland

    Customer Service Executive | Dublin 22 | Permanent | 35k | Office Based Our client, a dynamic & highly successful Irish interior design organisation are now, due to a significant increase in business levels, looking to expand operations & have engaged with Cpl to hire an experien ...

  • Excel Recruitment

    Customer Service Executive

    6 days ago

    Excel Recruitment Dublin, Ireland

    Customer Service Executive My client's brand is well recognised worldwide in their industry, their products stocked in all the leading DIY, Hardware, and Builders Merchants nationwide. They also sell their professional range to end users such as construction companies and large m ...

  • SPEEDECK

    Customer Service Executive

    4 days ago

    SPEEDECK Ireland

    Customer Service Executive - Personal Lines (Full Time) Description · Description · Campion Insurances Ltd part of PIB group, one of the largest brokers in Ireland are pleased to share the following role within the PIB Group in Ireland based in Campion Insurance, Portlaoise · ...

  • SPEEDECK

    Customer Service Executive

    4 days ago

    SPEEDECK Ireland

    Customer Service Executive - Vintage Team (Full Time) Description · Description · Campion Insurance is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance, to complex commercia ...

  • Davy

    Client Service Executive

    1 week ago

    Davy Dublin, Ireland Full time

    About us · From day one, you'll notice there is something special about working at Davy. Our success is built on nearly 100 years of forging strong relationships with our clients and developing the careers of Ireland's future business leaders. · Established in 1926, the Davy Gr ...

  • Cover-More

    Customer Service Executive

    1 week ago

    Cover-More Dublin, Ireland Permanent - Full time

    Job Description · Customer Service Executive · Are you ready to grow your career in Insurance? · Blue Insurance, now officially known as Cover-More Blue Insurance, is an ambitious insurance business developing innovative products and disrupting the insurance landscape in Irel ...

  • Davy Group

    Client Service Executive

    1 week ago

    Davy Group Dublin, Ireland Full time

    About us · From day one, you'll notice there is something special about working at Davy. Our success is built on nearly 100 years of forging strong relationships with our clients and developing the careers of Ireland's future business leaders. · Established in 1926, the Davy Gr ...

  • Culligan Water Ireland

    Customer Service Executive

    1 week ago

    Culligan Water Ireland Dublin, Ireland Full time

    SUMMARY: · Only Applicants must reside in the Dublin or surrounding areas · Customer Support are seeking career minded, ambitious, approachable and enthusiastic individuals, who are confident in liaising with customers to join our diverse team You will be providing first point co ...

  • Lovin- JobBoard

    Customer Service Executive

    1 week ago

    Lovin- JobBoard Ireland

    Job Title: Customer Service Executive · Location: Enniscorthy, Co.Wexford with travel to clients required. Salary: €30,000-€35,000 DOE Position: Full time permanent role Job Overview Our client, a leader in their industry in Ireland is looking for a Customer Service Executive to ...

  • Cpl

    Customer Service Executive

    6 days ago

    Cpl Dublin, Ireland Full time

    Customer Service Executive | Dublin 22 | Permanent | 35k | Office Based · Our client, a dynamic & highly successful Irish interior design organisation are now, due to a significant increase in business levels, looking to expand operations & have engaged with Cpl to hire an exper ...

  • innocent

    Food services account executive

    1 week ago

    innocent Dublin, Ireland

    you'll have · a strong desire to pursue a career in B2b Sales– you'll love meeting new people and driving a hard bargain, and you find targets motivating · strong sales acumen, with a proven track record of achieving and exceeding targets · an entrepreneurial spirit- can you fin ...

  • Eirkoo

    Personal Lines Customer Service Executive

    9 minutes ago

    Eirkoo Dublin, Ireland

    Role Overview: The successful candidate will play a pivotal role in managing existing client relationships, primarily focusing on car, home, and van insurance policies. Additionally, they will be responsible for generating leads through cross-selling opportunities for the firms L ...

  • Engage People

    Fund Service Executive

    1 week ago

    Engage People Blanchardstown, Ireland Full time

    Financial Services · €35,000- 50,000 total · Permanent · Dublin 2 · We're hiring an Operations Administrator for the PSIL Operations Team in Dublin. · Your role: ensure regulatory compliance, manage board reports, and support operational efficiency. · Responsibilities: · Coord ...

  • State Street

    Independent Non-Executive Director, Custodial Services Ireland ltd

    2 weeks ago

    State Street Dublin, Ireland OTHER

    Job Title: Independent Non-Executive Director · Employing Entity: State Street Custodial Services (Ireland) Ltd · Division: Institutional Services · Location: Dublin, Ireland · Regulated Role: PCF-2A · State Street Custodial Services (Ireland) Ltd ("the Company") is regulated by ...

  • ReliaQuest

    Senior Technical Product Manager

    1 week ago

    ReliaQuest Dublin, Ireland

    Why it's worth it: · ReliaQuest is seeking a high-performing Senior Product Manager with the talent and drive to help develop and deliver on the strategy of one of cybersecurity's most innovative emerging technologies. · This highly visible role will be working with a talented an ...

  • SySS GmbH

    Systemadministrator/in, IT-Sicherheitsberater/in,Informatiker/in, IT-Sicherheitsingenieur/in,IT-Sicherheitsspezialist/in

    5 days ago

    SySS GmbH Dublin, Ireland

    Penetration Testing, Linux, Informatik, Betriebssysteme,Softwareentwicklung, IT-Infrastruktur, IT-Security,Systemadministration, IT We are looking for: · ITSecurity Consultants (m/f/d) (computer scientist, IT securityengineer, physicist, system administrator or similar) · Secur ...

  • Schleupen SE

    Job in Germany: Systemanalyst Billing

    3 days ago

    Schleupen SE Dublin, Ireland

    Scrum, Unified Modeling Language, Microsoft SQL Server,.NET, REST, .NET Core, Test-driven Development,Programmiersprachen, RabbitMQ, IT, Windows CommunicationFoundation, Datenbanken, BPMN, Messaging, Domain-driven Design,Clean Code Development, C#, Unit Testing System Analyst Bil ...

  • Universitätsklinikum Freiburg

    Systemadministrator/in, Fachinformatiker/inSystemintegration

    1 week ago

    Universitätsklinikum Freiburg Dublin, Ireland

    bash, SOAP, Python, Linux, Softwareentwicklung, ETL,Docker, IT-Betrieb, IT, Systemadministration, Ansible, Java,Application Programming Interfaces, REST,Systemarchitektur German · Language German (Germany) English (UnitedKingdom) · Jobnotification by e-mail · back · To str ...