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Description
Customer Service Executive - Personal Lines (Full Time) Description
Description
Campion Insurances Ltd part of PIB group, one of the largest brokers in Ireland are pleased to share the following role within the PIB Group in Ireland based in Campion Insurance, Portlaoise
Personal Lines Customer Service Executive . This role is available with an immediate start/asap on-site in our Portlaoise office. Competitive salary in-line with experience along with an attractive benefits package.
Successful candidates will provide excellent customer service by handling each query in a timely manner, taking and making a high volume of calls, closing sales, negotiating terms with insurers where necessary and communicating with senior management daily. Identifying any barrier to sales/renewals that arise and communicating these to the business. Paying attention to detail and ensuring customer information is correct and validated with each interaction. Previous experience in a similar sales or customer service role required, training and call scripting provided where necessary. Immediate /asap start for the successful candidate.
Core Responsibilities
· Through excellent customer service generating sales.
· Overcoming objections, closing sale.
· Chasing leads provided by the marketing team
· Updating customer information in line with GDPR guidelines and Compliance.
· Setting up client accounts and ensuring relevant customer documentation is accurate
· Processing renewals & Mid-term adjustments
· Answering incoming sales & customer service calls.
Campion Insurance, now part of PIB Group, is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance, to complex commercial business packages. We also provide a full range of health, life, pension, investment and mortgage products.
We have offices located across Ireland. Our dedicated professional employees provide local expertise and service to all our clients.
We've been in business for 40 years now and we are very proud of our many achievements during this time including winning the Best Managed Companies Award for the past 13 years running.
At Campion Insurance we are mindful of the key elements which have contributed to our success – our loyal customers and dedicated employees. We encourage and provide our employees with the opportunity to further their education with CIP, ACII, MDI and QFA Exams. We believe that training and development is a continuous process and that all employees should be encouraged to further their professional development in areas that will benefit both the company and the individual. We are committed to employing dedicated and driven people from every background and we believe you will find this a rewarding place to work.
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