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Personal Lines Customer Service Executive - Dublin, Ireland - Eirkoo
Description
Role Overview:
The successful candidate will play a pivotal role in managing existing client relationships, primarily focusing on car, home, and van insurance policies.
Additionally, they will be responsible for generating leads through cross-selling opportunities for the firms Life & Pensions and Health products.
The ideal candidate will embody energy, motivation, and discipline, along with a positive "can-do" attitude.Responsibilities:
Achieving Renewal Income Retention targets Generating leads through cross-selling of Life & Pensions & Health products Generating leads for the General Personal Lines & Commercial Departments Delivering Excellent Customer Service Maintaining the highest compliance standards Key Qualifications &
Skills:
CIP or APA Personal General Insurance certification Experience with RELAY software is desired but not essential Proficient Microsoft Office skills are desired
Personal Attributes:
Personable and sociable Professional demeanour Competitive spirit Socially confident Self-motivated with a desire for continuous high performance Exemplify positive customer service behaviours and promote a customer-focused culture Lead by example, fostering the highest standards of ethics and integrity Ambitious and results-oriented Excellent interpersonal and communication skills Strong attention to detail and ability to thrive in a fast-paced environment The successful candidate will receive comprehensive training and a generous benefits package
Skills:
personal lines executive