- Pension
- Education assistance
- Disability benefit
- Employee discounts
- Bike to Work scheme
- Annual leave
- Maternity / Paternity leave
- Subsidized healthcare
- Provide excellent customer service via phone, email, and chat
- Assist customers with product information, orders, and issue resolution
- Process returns and exchanges
- Maintain accurate records in CRM system
- Collaborate with other departments for customer inquiries
- Stay updated on product knowledge and industry trends
- Fluent in German and English
- Excellent communication skills
- Strong problem-solving abilities
- Detail-oriented with multitasking skills
- Team player with a positive work culture contribution
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German - speaking customer service agent - Dublin, Ireland - Lingo Recruitment
Description
Role: German-speaking Customer Service Agent
Location: Dublin
Salary: €34200 (including LA) + bonus + relocation package (up to €800)
Benefits (after one year in the company):
Work Hours: Mon-Fri
Onsite Training (circa 2 months)
Hybrid Model: Once training completed: minimum 1 week onsite per month
Responsibilities:
Requirements:
Skills: Fluent German, Customer Skills, Administrative Duties