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    Key Account Executive - Dublin, Ireland - Allianz plc

    Allianz plc
    Allianz plc Dublin, Ireland

    1 week ago

    Default job background
    Full time
    Description

    Allianz plc

    We are proud to be one of the most trusted insurance and asset management companies, with a workforce as diverse as the world itself. As the trusted insurance partner to over 700,000 customers across Ireland, we have built a brand based on trust, integrity and outstanding customer service for over 100 years.

    The Opportunity

    The Key Account Executive (KAE) – Retail is a key role in Allianz Ireland's Sales and Distribution area with responsibility for strategic account management of key partners and product portfolios across our intermediated Retail business in the Republic of Ireland.

    Reporting to the Retail Customer Manager, the KAE maximises customer growth and retention and, guided by local strategy, delivers optimal outcomes for our distribution partners and their target customers, by working closely with a range of experts across Allianz Ireland.

    This team balance Allianz Ireland's objectives of profitable and sustainable growth alongside the commercial expectations of our distribution partners' across bancassurance, affinity and retail broker channels. In addition, they proactively manage the senior stakeholder relationships with our partners.

    While the role is officially based in Elm Park, Dublin 4 the team currently uphold a highly flexible way of working.

    Key Responsibilities:

  • Manage designated accounts and product portfolios to drive profitable growth, through collaboration with key partners and internal stakeholders (Underwriting, Actuarial, Operations)
  • Support the overall implementation of local strategy for intermediated Retail business, deliver against targets for GWP value and policy count, while ensuring profitability objectives are met
  • Seek out new retail product distribution opportunities for Allianz with existing or potential intermediary partners
  • Coordinate responses to market tenders for potential and existing distribution partners, working closely with colleagues in Pricing and Underwriting to develop business cases and successful outcomes.
  • Manage marketing budgets of key accounts and lead annual budgeting and corporate planning processes for assigned relationships.
  • Collaborate with key partners and internal stakeholders to rollout any Voice of Customer solutions for key customer and partner touchpoints, with the objective of both understanding and improving key partner and end Customer Journeys
  • Share market information and insights with key partners, adding value to the product and customer value proposition where appropriate.
  • Produce business development programme for branch networks of key accounts as required, which will be delivered by the Customer Relationship Executives (CREs)
  • Collaborate with the Customer Relationship Coordinator (CRC) in the delivery of partner education, events, and business development programmes.
  • Develop and maintain excellent working relationships with key partners based on shared business objectives, trust, and open dialogue.
  • Collaborate with the Marketing team to support profitable growth of key partner portfolios by devising, tracking and refining new business and retention campaigns through the use of data insights and analytics
  • Support key partners in realising their digitalisation objectives by working closely with them as well as Marketing, Product Management, Portfolio Underwriting and Pricing broker and bank platform integrations, digital sales platform enhancement.
  • Understand and communicate effectively to key partners the Allianz approach to pricing and management of profitability
  • Ensure effective collaboration with Underwriting and Actuarial colleagues regarding profitability, rate management, product and risk appetite for key accounts and product portfolios
  • Share knowledge and technical expertise with CREs and across the organisation as relevant, support a culture of multi-channel/multi-product knowledge across the CRE group in particular
  • Support the Customer Relationship Manager – Retail, in driving and delivering strategic and operational goals

    • Required Experience and Qualifications

    Essential Criteria

  • Minimum of 5 years' experience in General Insurance
  • Demonstrated experience of cross functional stakeholder management
  • Minimum 3 years' experience in Sales and Customer Relationship Management within a Sales and distribution function
  • Knowledge and understanding of personal lines products and/or portfolio management

    • Desirable Criteria

  • Demonstrated understanding of customer behaviour, product and proposition development and customer insights and analytics
  • Familiarity with the local regulatory context and requirements for relevant jurisdictions
  • APA, CIP, Dip CII, Grandfathered or ACII
  • Relevant third level or postgraduate degree

    • Regulatory Notice

    **This role is subject to Minimum Competency Code ("MCC") as provided for by the Central Bank of Ireland. A recognised insurance qualification may be required for this position. Appointment to this role will be subject to the requirements provided for by the Central Bank of Ireland. This role is a Control Function (CF-4) and is subject to F&P Standards. This includes the requirements provided for by the Central Bank (Individual Accountability Framework) Act 2023. The successful candidate will be provided with the relevant Conduct Standards (including Additional Conduct Standards) training, where required.

    42732 | Operations | Professional | Non-Executive | Allianz Ireland | Full-Time | Permanent

    Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
    We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
    We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
    Great to have you on board. Let's care for tomorrow.

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