- Infrastructure + Monitoring: Identity + Security
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Customer Support Engineer
1 week ago
2040 KLA -Tencor Ireland Ltd. Dublin, Ireland Full timeDescription · We are looking for a talented Customer Support Engineer based in our Dublin, Ireland location. Major Responsibilities include: · Customer service activities associated with updating, troubleshooting, diagnosing and repairing complex electro-optical and electro-me ...
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Customer Support Engineer
4 days ago
Contentful IrelandContentful's Customer Support Engineers (f/m/d) are at the forefront of our efforts to assist customers who are building amazing websites, apps, and other digital experiences using cutting-edge technologies. · Working directly with developers from our customers, our Customer S ...
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Customer Support Engineer
2 days ago
KLA-Belgium IrelandCustomer Support Engineer page is loaded · Customer Support Engineer · Apply locations Dublin, Ireland time type Full time posted on Posted 2 Days Ago job requisition id Company Overview · KLA is a global leader in diversified electronics for the semiconductor manufacturing e ...
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Customer Success Engineer
1 week ago
Tines IrelandStartup equity & extended exercise window · Matching retirement plans · Home office setup · 25 days annual leave · Generous parental leave programs · Flexibility in how and where you work · Phone and home Internet allowance · Founded in 2018 in Dublin, Tines is a smart, se ...
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Manager, Customer Engineering
6 days ago
Adobe Dublin, Ireland Full timeOur Company · Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful ...
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Manager, Customer Engineering
3 days ago
Adobe Dublin, Ireland Full timeJOB LEVEL · M30EMPLOYEE ROLE · People ManagerAs a member of the EMEA Customer Support management team, we provide leadership to our technical support teams as they address technical support requests from our Experience Cloud customer base. This role is critical in ensuring consis ...
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Workday Limited Dublin, Ireland Full timeAbout the Role · As a Software Development Engineer in CSP, you will be crafting and developing products using various modern technologies and platforms. You will draw on your experience to build designs and drive solutions forward. You will grow your expertise by collaborating w ...
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Workday Dublin, Ireland OTHERYour work days are brighter here. · At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us a ...
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Customer /Field Service Engineer (C2)
3 days ago
APPLIED MATERIALS LEIXLIP, IrelandCustomer / Field Service Engineer (C2) · If you like to troubleshoot hardware, solve complex problems and make equipment work better, this is the role for you. As a Customer Engineer, you'll work in our state-of-the-art facility and at customer sites around the globe, where you a ...
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Customer /Field Service Engineer (C2)
1 week ago
Applied Materials Leixlip, Ireland Full timeCustomer / Field Service Engineer (C2) · If you like to troubleshoot hardware, solve complex problems and make equipment work better, this is the role for you. As a Customer Engineer, you'll work in our state-of-the-art facility and at customer sites around the globe, where you ...
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Werner Sobek AG Dublin, IrelandInformatik, IT-Einkauf, Desktops, IT-Security,Firewalls, Systemadministration, IT, IT-Infrastruktur, ActiveDirectory, VMware, Backup, Microsoft Azure, Microsoft WindowsServer To strengthen our team we are looking for a · IT system administrator in the area ofinfrastructure (m/f/d ...
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symmedia GmbH Dublin, IrelandSystemintegration, Digitalisierung, Linux, CentOS,Microsoft Windows, bash, Java, Cloud Computing, PCs, Internet ofThings, IT-Security, Betriebssysteme, Hardware, Industrie 4.0,Tablets, PowerShell, Firewalls, On-Premise, IT, Wireshark,Docker We contribute to the #digitalfuture · Y ...
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HUK-COBURG Versicherungsgruppe Dublin, IrelandSQL Server Integration Services, ETL, Linux, Informatik,Cloud Computing, Python, Teststrategie, Business Intelligence,Logging, Betriebssysteme, Anwendungsarchitektur, Power BI,Systemadministration, Docker, Infrastructure as Code, IBM Cognos,2nd-Level-Support, Storage, DevOps, Mon ...
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Netzwerkadministrator/in,Informatiker/in
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Sales Engineer
4 days ago
Finning International Dublin, IrelandCompany: · Finning Power Rental DAC (ROI)Number of Openings: · 1Worker Type: · PermanentPosition Overview: · Are you passionate about leading the charge in the dynamic fields of energy and transportation? We're looking for a skilled Sales Engineer to spearhead innovation and stra ...
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Programmierer/in, C-Entwickler/in
9 hours ago
Solarlux GmbH Dublin, IrelandComputer-aided Design, Softwareentwicklung, IT,Stammdatenmanagement, C# PROGRAMMER C# (M/F/D) · FOR OUR INTERNAL PRODUCT MAPPING · Location: · Melle · Area: · IT · Career Level: · With professional experience · Employment type: · Full-time · This is us at Solarlux: · W ...
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Technical Engineer
2 days ago
ASL IrelandPURPOSE OF THE JOB · The Technical Engineer Structures supports the Engineering Manager in the assigned domain with Structures, expertise to: · Control all Continuing Airworthiness engineering activities in order to assure the Continuing Airworthiness of the ASL aircraft in the ...
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Preventative Maintenance Engineer
4 days ago
Finning International Dublin, IrelandCompany: · Finning (Ireland) LtdNumber of Openings: · 1Worker Type: · PermanentPosition Overview: · As a Preventative Maintenance Engineer you will work to maximise the operational availability of equipment for the customer through timely and efficient PM servicing and machine in ...
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Azure Data Engineer
6 days ago
Epicor Dublin, IrelandEpicor is seeking a highly skilled Azure Data Engineer to join our dynamic team. As Data Engineer, you will be responsible for overseeing all aspects of our Azure data processing pipelines, including development, implementation, and testing. In addition, you will work closely wit ...
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PLC Programmer
4 days ago
ICDS Group Dublin, IrelandPLC Programmer / Automation Engineer. Our client develops and manufactures production and packaging equipment for industry. We have been retained to recruit a PLC Programmer / Automation Engineer. There is flexibility as to where the successful candidate might be living. In this ...
Customer Engineer - Dublin, Ireland - Microsoft
Description
Overview
Would you like to join one of the fastest-growing teams within Microsoft Azure Engineering? Are you customer-obsessed constantly looking for ways to improve customer experience? Are you passionate about cloud computing and love the challenge of solving complex technical problems?
Come join us and surround yourself with people who are passionate about cloud computing, believe that extraordinary support is critical to customer success, and are fundamentally changing how we deliver support to our Azure customers transforming them into being Azure fans.
We are part of Azure Customer Experience Team (Azure CXP) in Engineering. We are looking for a customer-obsessed, Customer Engineer for our Advanced Cloud Engineering & Supportability - Core Delivery Innovation team in Dublin, Ireland.
As a Customer Engineer for our team, you will closely monitor and respond to customer questions, representing Microsoft and Azure Engineering in these interactions. You will also be the voice of the customer and have a strong connection into Azure service teams, to identify recurring issues and feature requests to drive product improvements. If you are passionate about Cloud Services, a quick learner and enjoy helping customers, we want you
Qualifications
• Good understanding of cloud computing technologies across Windows and/or Linux, with demonstrated hands-on experience on the following domain:
Nice to have skills:
• Designing, documenting and implementing Active Directory & Microsoft Entra for customer environments, including consolidation and migrations.
• Experience with Azure Active Directory/Microsoft Entra, O365 and Synchronization of entities between On-Premise and Cloud Directories.
• Familiarity with Azure AD application development models.
• Knowledge of Access Management technologies such MFA, Conditional Access, Device, and application management
• Authentication Protocols (Kerberos, PKI, OAuth, SSO, SAML, etc.)
• Experience with developing and troubleshooting authentication issues on Azure AD registered application.
• Familiarity with Auth protocols like OpenID Connect, OAuth, SAML, WS-Fed, Kerberos etc.
• Knowledge of troubleshooting issues related to Azure AD, ADFS, MFA, conditional access, Application proxy etc.
• Experience supporting Microsoft Identity technologies in enterprise IT environments.
• Development experience of applications desirable using MSAL, or similar authentication libraries and technologies.
• Experience of troubleshooting developer related issues with HTTP debugging tools like Fiddler etc.
#AzCXP
Responsibilities
• Support Azure customers in Microsoft Q&A to resolve a variety of support incidents ranging from basic "How To" to critical and complex technical issues in a 24x5 global support delivery team.
• Ability to go technically deep across Azure services (at least level and actively seek solutions to customer needs and communicate trends to leadership.
• Relentlessly champion and advocate for our customers in representing their issues to engineering teams and be a change agent to develop innovative ways to resolve their issues. Turn Azure customers to Azure fans by improving support efficiency through finding opportunities to optimize existing processes and tools.
• Share support insights and recommendations to customers and field teams based on support trend and topics – preventing repetition of similar issues.
• Collaborate with Azure engineering teams to not only support but deliver solutions and new capabilities for our customers most mission critical Azure deployments.
• Apply an engineering mindset to eliminate top issues impacting customer experience across large and strategic sets of customers. Based on customer feedback and insights gained while supporting our top customers, partner with engineering teams to improve the Azure platform.
• Building and updating Azure product documentation to help customers deliver solutions on Azure
• Partner with Support Tooling teams to ensure support engineers experience parity with Azure commercial cloud.