- Oversee the ongoing maintenance and future planning needs of the company's airport environment.
- Monitor the performance of the company's airport infrastructure and make suggestions for improving efficiency.
- Image Hardware
- Possess a working knowledge of Active Directory.
- Support triage steps to determine User, PC, Network, or Application problems
- Monitor, update, and manage a ticket queue with the goal of resolving issues within agreed SLA's
- Network printer installation / troubleshooting
- Site installations
- Manage and track inventory through the full Asset Management Life Cycle
- 1+ years hands-on desktop support experience in a busy IT environment.
- Experience in remote and on-site PC fault diagnosis/troubleshooting
- Strong troubleshooting skills with PC hardware
- Knowledge of Active Directory, Win10/11, Microsoft365, Citrix, Printing, Symantec Antivirus, VPN,SCCM
- Excellent communication and documentation skills are essential
- Good team player
- Available to travel to airports across the Ryanair network on planned and short notice
- Ability to liaise with vendors and onsite leads/managers
- Please note: This role is based in our HQ in Swords, Dublin and frequent travel to airports across the Ryanair network will be required.
- Airport ID will be required for the successful candidate.
- Competitive salary
- Discounted and unlimited travel to over 230 destinations
- Defined Contribution Pension Scheme
- Hybrid Working Model
- Death in Service Benefit – Up to 2 times of salary
- 20 Days Annual Leave – Increasing to 22 days after 12 months and 25 days after 3 years of continuous service.
- Option for up to 5 additional unpaid leave days per year
- Cycle 2 Work Scheme
- Unrivalled career progression
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Junior Airport IT Systems Administrator - Dublin, Ireland - Ryanair
Description
Ryanair Labs is the technology brand of Ryanair, a start-up inside a corporation and a state of-the-art digital & IT innovation hub creating Europe's Leading Travel Experience for customers. We have technology hubs across Europe including Dublin, Wrocław, Madrid and Portugal. As a result of our continued expansion, we want to hear from the best IT experts the European market has to offer to join Ryanair Labs.
The Role:
The Infrastructure team is currently hiring for a Junior Airport IT Systems Administrator. This role reports to the local Team Lead and our IT Service Manager, and it offers a permanent position based in Dublin.
Responsibilities
Requirements
Benefits
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