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    Team Lead - Dublin, Ireland - Connections Group

    Connections Group
    Connections Group Dublin, Ireland

    4 days ago

    Default job background
    Description

    Our ideal candidate will:

    Experienced in retail, sales or operations and ready to step up Exposure to people management activities in a customer-facing environment Have a desire to support and mentor our store colleagues Be an authentic leader who builds an environment where every colleague can be themselves and do their best work.

    Be comfortable with holding performance-related discussions when needed Be a superb communicator with the ability to articulate messages clearly, listen to others, and engage with people Place a value on innovation and trying new ideas Recognise the importance of diversity of thought and backgrounds as key factors for teams to operate at their best.


    Main role responsibilities include:

    Delivering extraordinary customer service, actively mentoring and motivating our store team Effectively communicating business goals and objectives to our colleagues Identifying commercial opportunities in your local area Being responsible for cash and stock control Supporting the store management team in making the best use of our payroll and headcount budgets Supporting with the recruitment of store colleagues when required Authorising and handling refunds and exchanges Managing performance of your store colleagues Conducting Performance Appraisals when required and supporting with talent and succession planning for your team Following health and safety regulations whilst maintaining excellent operational standards to provide a safe environment for our customers and colleagues.

    Create a phenomenal shopping experience for all customers The specifics:
    Full time 39-hour contract Working week 5 out of 7 days; every second weekend and Bank holiday required Skills: Retail Management Customer service Visual merchandising
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