- Develop project plans for Tier 1 customers to ensure that they onboard to the Circit platform seamlessly
- Provide weekly and monthly reporting internally and to customers on their usage of the Circit platform
- Take feedback from the customers on platform features and develop these into stories with the product team
- Liaise with the provider team to track priority providers in new markets
- Develop strong relationships with existing Tier 1 customers, to retain existing business, and maximise revenue through upsell and cross sell opportunities
- Develop a deep understanding of our product to enable you to train customers on all features of the platform
- Maintain our CRM and project management systems with key milestones, and track all customer engagement
- Monitor client usage of the platform and drive change internally to maximise same
- Monitor and improve the health of all existing accounts, ensuring maintenance of key KPI's and objectives
- Minimum 2 years' experience in a client/customer facing roles
- Exceptional communication skills and relationship building skills
- Experience with CRM tools and Microsoft office suite
- Experience with managing an existing book of business
- A small team with a friendly environment that promotes autonomy for you to self-manage your time;
- Hybrid-working and flexible working hours;
- Great opportunity for career progression with hands on experience; #J-18808-Ljbffr
-
Junior Customer Success Executive
6 days ago
Distilled Dublin, Ireland CDIWhat's the Opportunity · The Junior Customer Success Executive is a member of our Pro Customer Success team. We are responsible for ensuring and advocating for the happiness of our Dealer and Agent customers. We use tools and technology to understand and meet the needs of each of ...
-
Senior Technical Product Manager
1 week ago
ReliaQuest Dublin, IrelandWhy it's worth it: · ReliaQuest is seeking a high-performing Senior Product Manager with the talent and drive to help develop and deliver on the strategy of one of cybersecurity's most innovative emerging technologies. · This highly visible role will be working with a talented an ...
-
Senior Principal Product Developer
1 week ago
Epicor Dublin, IrelandSenior Principal Product Developer – Python, Full Stack · The Senior Principal Product Developer is involved in the execution of strategy for product development and also provides recommendations to Senior Management on all stages of the product development cycle. This hands-on ...
-
Director of Innovation and Technical Services
9 hours ago
Dublin Bus (Bus Átha Cliath) Dublin, IrelandDirector of Innovation and Technical Services · Location: Dublin · Reporting to the Chief Executive Officer. The successful candidate will: · Develop and manage a Business Unit Plan that aligns with the Corporate Strategy, translating it into actionable plans for daily ope ...
-
Sales Executive
4 days ago
Hughes Motors Dublin, IrelandFallon & Hughes are expanding their operation and are currently searching for an additional sales executive to add to our team. O.T.E. for the senior executive will be €60k to €90K per annum. The successful candidate must be able to work in a fast moving environment and work well ...
-
Legal Executive
4 days ago
Lex Consultancy Dublin, IrelandWe are working with a Top 5 Law firm as they recruit a Legal Executive within their Healthcare group. In this newly created role, you will work alongside two other Legal Executives as part of a busy and expanding department. My client will consider candidates who are planning to ...
-
Senior Meeting and Events Executive
4 days ago
Maria Logan Recruitment Dublin, IrelandMeeting and Events Executive - 5* Hotel - Dublin - €35-40K MLR are seeking a dynamic Meeting and Events Manager to join this prestigious 5-star hotel in Dublin. This role is also ideal for an existing seasoned Meeting and Events Executive ready to step up, offering ample opportun ...
-
Director of Risk Management
9 hours ago
Dublin Bus (Bus Átha Cliath) Dublin, IrelandReporting to the Chief Executive Officer. The successful candidate will: · Develop and manage a Business Unit Plan that aligns with the Corporate Strategy, translating it into actionable plans for daily operations and services to ensure alignment with organisational goals and ...
-
Legal Executive
3 days ago
Lex Consultancy Ltd Dublin, IrelandWe are working with a Top 5 Law firm as they recruit a Legal Executive within their Healthcare group. In this newly created role, you will work alongside two other Legal Executives as part of a busy and expanding department. My client will consider candidates who are planning to ...
-
Credit Manager
3 days ago
FK International Dublin, IrelandJob Description Excellent opportunity for a credit/banking professional to join a dynamic and well-funded property finance lender. Reporting to the Head of Credit Execution, the Credit/Transaction Manager will assist with the underwriting and execution of development finance tran ...
-
Sr Director, Finance
3 days ago
Mortgage Ledger Ireland Full timeWhen you're part of Thermo Fisher Scientific, you'll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion a ...
-
Litigation Legal Executive
4 days ago
Reed Global Dublin, IrelandLitigation Legal Executive Dublin 1 General practice law firm based in Dublin 1 have a vacancy for a full time Senior Legal Executive, dealing predominantly in litigation, principally in personal injury. Key responsibilities will include: Assisting fee earners with Injury Board A ...
-
Commercial Account Executive
9 hours ago
Hunter Savage Leinster, IrelandWe are a reputable company operating in the insurance industry, and we are currently seeking a highly motivated Commercial Executive to join our dynamic team in our Dublin branch. With a focus on delivering exceptional service and tailored insurance solutions, we pride ourselves ...
-
Account Executive, Global Payroll
9 hours ago
Rippling Dublin, IrelandAccount Executive, Global Payroll (EMEA) · About Rippling · Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the fir ...
-
Category Buyer
9 hours ago
Cpl Healthcare Dublin, IrelandThe Opportunity · The Category Buyer will support the Commercial Management team in leading the development, execution and ongoing management of effective procurement strategies relating to service performance, quality, cost, innovation, sustainability, and governance. · Key Re ...
-
Insurance Account Executive
1 week ago
SBB Insurances Sean Barrett Bloodstock Insurances Dublin, IrelandSean Barrett Bloodstock Insurances Limited t/a Barrett Private Insurances We are a leading Private Client Insurance brokerage specialising in managing portfolios of Insurance and providing an extremely high level of service. We are also the leaders in Ireland for Bloodstock Insur ...
-
Commercial Contracts Manager
9 hours ago
PE Global (UK) Leinster, IrelandPE Global Recruitment are currently recruiting for a Commercial Contracts Manager to join our client, a semi-state Renewable Power Generation Entity based in Kildare. This is a permanent position and the role is paying an excellent salary and benefits package. · The successful c ...
-
Customer Service Executive
3 days ago
Cpl Recruitment Dublin, IrelandCustomer Service Executive | Dublin 22 | Permanent | 35k | Office Based Our client, a dynamic & highly successful Irish interior design organisation are now, due to a significant increase in business levels, looking to expand operations & have engaged with Cpl to hire an experien ...
-
Spanish Account Executive
9 hours ago
Mortgage Ledger Dublin, IrelandJoin Fisher Investments Ireland (FII) as one of the first Account Executives (AEs) for Spain. You will be a crucial part of the sales process as the liaison between potential Spanish private clients and our firm - helping both the prospect's financial future and our overall growt ...
-
Business Development Manager
9 hours ago
Cpl Healthcare Dublin, IrelandBusiness Development Executive · Macro Mobility & Print Solutions · Role Profile: · Reporting to the General Manager, we are looking for an enthusiastic Business Development Executive to contribute to generating new customers while account managing existing customers for our c ...
Tier 1 Customer Success Executive - Ireland - Circit
Description
Circit is a fast-growing B2B SaaS company that is on a mission to make business verifiable in real-time. We are creating a global asset verification platform that allows auditors to deliver higher quality financial audits and spend more time helping businesses to create greater value for all economic stakeholders.Our current customer base includes big four accountancy firms as well as global banks.
We are looking for a Customer Success Executive to support the growth of our Tier1 customers, and build strong relationships within these key customer networks.
You will work closely with the Customer Success Managers to help maximise revenue and ensure strong retention rates.
Role and Responsibilities
In this role you will:
Candidate Requirements
You must be ready to work in a fast paced, high growth environment, with a large amount of flexibility required.
This role is remote and we are open to applicants across Europe.
This is an exciting opportunity for an all-rounder, highly motivated candidate to get involved at the ground level of a fast-growing company. We're committed to making sure our employees are well-treated. If there's something that's important to you that's not on the list, talk to us.