- Passion and drive to succeed and meet required standards and targets.
- Commission on Sales
- Fantastic Employee discounts
- Cycle to Work Scheme
- Employee Incentives and Discount Schemes
- Employee Assistance Programme (EAP)
- Extensive Training and Development Programme
- Recognition of Long Service
-
Service Technician
1 day ago
ASSA ABLOY Dublin, IrelandJoin us Open application for Service Technician · Join the ASSA ABLOY talent community and apply to be our next Service Technician . Experience an innovative culture that empowers you to build a career you can be proud of · Apply today as we actively seek talented Service Tec ...
-
Field Service Technician
3 weeks ago
ATS Automation Dublin, IrelandJob Description · Our After Sales & Service team in our UK division is currently looking for a bright, ambitious Field Service Representative - Controls Engineering who enjoys team work and on-going challenging projects. · The Field Service Representative (Controls) will be respo ...
-
Apple Retail Service Technician
2 weeks ago
Select Tech Group Dublin, Ireland Permanent, Full timeRetail Service Technician · Dublin · Full-time · Competitive Salary · Have you ever wondered what is inside your iPhone or how it works? · Select (part of the Select Technology Group) is the leading Apple Premium Reseller in the UK and Ireland with 22 stores across England, Irel ...
-
Field Service Technician, Dublin
3 weeks ago
TOMRA Dublin, Ireland Full timeJob Description · The main duties include: · • Performing corrective servicing: Analysing, diagnosing and rectifying equipment issues to minimize downtime of RVM installations. · • Performing preventative servicing: Service and maintain installed equipment including scheduled ma ...
-
Field Service Technician
1 month ago
HIS Innovations Group Ireland Full timeThe onsite Technician will be responsible for installing and providing technical support for HIS designed and built integrated vacuum solutions. You will work as part of an onsite team of technicians to install and commission our products. You will also be required to integrate t ...
-
Service Technician: Ireland
2 weeks ago
Trane Technologies Dublin, Ireland Full timeAt Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges an ...
-
Service Technician: Trane Ireland
1 month ago
Trane Technologies Dublin, Ireland Full time· At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges ...
-
Field Service Technician
2 weeks ago
SPX FLOW Dunboyne, IrelandField Service Technician (Mechanical) · Location & Work mode: · Area: Dublin, Ireland · Work Location: On the road - 32 countries · Base salary + yearly Bonus · Working hours: Standard Working hours + OTE · JOB SUMMARY · Reporting to the Service Manager, the Service Techni ...
-
Service Technician
3 hours ago
Meath Farm Machinery Ltd Navan, IrelandWe are currently looking for Qualified Agricultural Machinery Technicians to join our teams in our Navan DepotPreferred Skills & Qualifications · Minimum 1-2 years' post-qualification experience performing service repairs · Knowledge of mechanical, electrical & hydraulic systems, ...
-
Pest Control Service Technician
2 days ago
Elis Ireland Wicklow, Ireland Permanent, Full timeElis is an international multi-service provider, offering textile, hygiene, pest control and facility services solutions. Present in Europe and Latin America, we are a leader in most of the 29 countries in which we operate, employing 52,000 professionals at 440 production and ser ...
-
Pharmacy Technician
3 weeks ago
FRS Recruitment Dublin, Ireland Full timePharmacy Technician - Dublin 9 · (Must have a minimum of 2 years Irish experience) · No late nights or Sundays · Main duties and responsibilities: · Responsible for dispensing and preparing prescriptions · Providing a high standard of Customer Service · Ensuring efficient stock ...
-
Pharmacy Dispenser
2 weeks ago
Meaghers Pharmacy Group Dublin, Ireland Permanent, Full timePharmacy Dispenser / Technician (Relief) - Full-Time Role - City Centre · We have an exciting opportunity for a Pharmacy Dispenser / Technician (Relief) to join our Meaghers Pharmacy team in Dublin City Centre. · The new Pharmacy Technician will enjoy working with consistent team ...
-
Technician
2 weeks ago
Lookers Dublin, IrelandOverview · Technician · Audi Centre Dublin · Hours: Monday to Thursday 7:30-6 Tuesday to Friday 7:30-6 on rotation Shift every second week plus 1 Saturday a month 9:00-1:30pm · OTE Up to €50,000 per annum · Audi Centre, Dublin is recruiting for a Diagnostic Technician to j ...
-
Pharmacy Dispenser
2 weeks ago
Meaghers Pharmacy Group Dublin, Ireland Permanent, Part timePharmacy Dispenser / Technician - Part Time (3/4 days per week) - Dublin 7 · We have an exciting opportunity for a Pharmacy Technician to join our Meaghers Pharmacy team in Kinvara Dublin 7. · The new Pharmacy Technician will enjoy working with consistent teams of experienced Ph ...
-
Pharmacy Dispenser
2 weeks ago
Meaghers Pharmacy Group Dublin, Ireland Permanent, Full timeWe have an exciting opportunity for a Pharmacy Technician to join our Meaghers Pharmacy team in our Mater Hospital Store, Dublin 7. Full-time 40 hours per week, Monday - Friday. · The new Pharmacy Technician will enjoy working with consistent teams of experienced Pharmacy Technic ...
-
Aircraft Mechanic
2 weeks ago
Ryanair Dublin, Ireland Full timeRyanair are currently recruiting for a Aircraft Mechanic to join Europe's Largest Airline Group · This is a very exciting time to join Ryanair as we look to expand our operation to 800 aircraft and 300 million guests within the next 10 years. · The role will be based in our Dubli ...
-
Engineering Line Maintenance Positions
2 weeks ago
Ryanair Dublin, IrelandRyanair are currently recruiting for Line Maintenance Engineers to join Europe's Largest Airline Group · This is a very exciting time to join Ryanair as we look to expand our operation to 800 aircraft and 300 million guests within the next 10 years. · The role will be based in ou ...
-
Datacenter Embedded Technician II
2 weeks ago
Astreya Consultancy Ireland Ltd Dublin, Ireland Full timeWhat this Job Entails: · Access Control and CCTV Installation: · Lead the installation and configuration of access control and CCTV systems. · Ensure proper integration of access control and CCTV components for seamless functionality. · Troubleshoot and resolve technical issue ...
-
Pest Control Technician
2 weeks ago
Rentokil Initial Dublin, Ireland Full timePosition: Rookie Pest Control Technician · Location: Dublin · Contract: Permanent, Full Time · Salary: Base €27,500, OTE €35,000 Per Annum, paid monthly · Are you our next Rookie Pest Control Technician? · Rentokil Pest Control is currently seeking a motivated and enthusiastic Ro ...
-
Planned Maintenance Engineer
1 week ago
KION Group Dublin, Ireland Full timeLinde Material Handling are one of the world's leading manufacturers of forklift trucks and warehouse equipment. We operate in over 100 countries worldwide, and have around 13,000 people working for the brand. A network of more than 8,500 service technicians ensures maximum avail ...
Apple Service Technician - Dublin, Ireland - Select Tech Group
Description
Ballymount, DUBLIN 12
What benefits do you get from working with us?
Select (part of the Select Technology Group) is the leading Apple Premium Reseller in the UK and Ireland with 22 stores across England, Ireland, Scotland and Wales. Select is renowned for providing outstanding customer service.
Based in our Dublin HQ in Ballymount, we are looking for a Service Technician to join our experienced Service Team.
Position Requirements
The position has two main objectives.
The primary objective is to offer a high level of service and support to our business and education clients,
ensuring KPI and SLA targets are met.
The secondary objective is to help support the Service Manager in the organisation and implementation of all
service-related aspects of the location including training, scheduling and resource management.
Job Summary
As an Apple Service Technician you will be responsible for establishing a consistent, efficient, and high performing operation while maintaining the high standards and high repair volume required within an Apple Premium Reseller.
You will provide our clients with the best impression of our business, attaining where possible the required metrics set out by Apple.
You will undertake all aspects of service-related duties including repair ingestion, device grading, physical repair of devices, inventory management, customer relations and control over Apple metric scores.
Responsibilities and Duties (These include but are not limited to):
Ingestion of service items to location
Updating clients on the progress of their repair via phone, email, and tickets
Managing Customer expectations
Using service XML and Service Portal
Promoting Select services
Troubleshooting Hardware and Software including full diagnosis
Grading devices and preforming data erasure where applicable
Using relevant Apple Technologies to input data
Ordering replacement parts, accessories and devices via GSX and/or Service portal
Fitting Apple parts & performing quality checks and inspections on devices.
Generating quotes and invoices for clients
Monitoring of debit memos and invoices from Apple
Obtain and apply client purchase orders
Keeping up to date with Apple and Select training programmes
Committing to each individual repair and doing very best as an Apple Certified Technician
Meeting KPI and SLAs
Responsibility for achieving Apple and company metrics.
Managing and monitoring FreshDesk ticketing system
Precise management of client managed assets
Manage collection and delivery of client devices while maintaining strict GDPR protocols
Develop and maintain good relationships with clients
Overseeing the day-to-day service and support activities, including ad-hoc duties
Skills & Competencies Required
Excellent customer service skills
Ability to maintain effective communication and working relationships with all touch points
Ability and willingness to develop, plan and implement improved service strategies
Strong organisational skills with a core focus on attention to detail
Patience and an ability to work under pressure and time restraints
A keen interest in technology and a desire to keep up to date with the latest products
Preferred Additional Skills
Knowledge of 'Consumer Protection Act 2007'
Understanding of "Service" and hold current ACiT/ACMT/ACSP certifications
IND1