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    Swedish Speaking Customer Support Agent - Dublin, Ireland - Cpl

    Cpl
    Cpl Dublin, Ireland

    Found in: beBee S2 IE - 1 week ago

    CPL background
    Full time
    Description

    This is an opportunity to work for one of the leading international long-term savings and retirement business.

    I am looking to speak to professionals with experience in admin or customer support who are looking to join growing company based in Dublin.

    Your responsibilities will be to:

    • Develop and maintain strong working relationships with Business Managers, Advisers, Trustees and clients.
    • Support members, policy holders and Trustees through their pension saving journey.
    • Help customers understand their options available depending on their individual circumstances and work history.
    • Carry out policy amendments and updates to maintain the accuracy of customer records

    What are we looking for:

    • Fluency in English and Swedish
    • You will have ideally a 1 year of experience in admin or customer support role
    • You are self-motivated and positive in your approach; willing to be flexible and proactive.
    • Strong computer skills, proficient in Microsoft Office specifically Excel.

    What's on offer

    You can expect to work in a hybrid manner with time spent working in the office and at home. We believe that work/life balance offers benefits for customers as well as ensuring that you can balance a successful career with your life outside of work. We will discuss flexibility, what is important to you, balancing this with business requirements during the recruitment process and the operational needs of the department.

    Location

    • Hybrid model - 2 days in the office (after initial training period)
    • Dublin City Centre (close to St. Stephen's Green)

    Salary and Benefits

    • Competitive Salary
    • Performance Bonus
    • Meal allowance
    • Health Insurance Scheme
    • Pension Scheme
    • Hybrid working (2 days in the office weekly)
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