Jobs
>
Dublin

    Cloud Support Engineer - Dublin, Ireland - Amazon

    Amazon
    Amazon Dublin, Ireland

    2 weeks ago

    amazon background
    Description

    Job ID: | Amazon Web Services EMEA SARL (Irish Branch)

    Fluent in Mandarin
    - Kubernetes management and troubleshooting knowledge and experience Experience with container orchestration tools (e.g. Docker, OpenShift, Kubernetes)
    - Linux expertise (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies expertise (Windows Container, Hyper-V, etc.)
    - Deep understanding of IP Networking (TCP/IP, DNS, SSL/TLS, etc.) Troubleshooting skills at multiple levels of complexity

    DESCRIPTION

    【公司簡介】
    Amazon Web Services (AWS) 是全球最全面和廣泛採納的雲端平台,透過全球資料中心提供超過 200 項功能完整的服務。數百萬個客戶 —包括成長最快的新創公司、最大型企業以及領先的政府機構—都使用 AWS 來降低成本、變得更靈活,且更迅速地創新。我們的目標是成為世界上最以客為尊的公司,獲得全球各行業客戶的認同及信任。

    AWS Premium Support為全球客戶提供專業的技術建議,協助他們於AWS雲端平台達到商業目標。身為AWS Premium Support的團隊成員,您將接觸到最先端的技術,並與重要的企業客戶及內部工程團隊直接合作。您想加入全球最大的雲端運算公司嗎?您希望成為新世代的雲端專家嗎?您有興趣協助客戶更有效的改善流程嗎?歡迎加入我們 Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Amazon has built a reputation for excellence with a mission to create the earth's most customer-centric company, a company that customers from all over the globe will recognize, value, and trust for both our products and our service. AWS Premium Support provides technical solutions to a wide range of global customers as they build their mission-critical applications on top of AWS cloud services. As a member of the AWS Premium Support team in Taipei you will be at the forefront of this transformational technology. You will work with leading companies in this space and directly with the engineering teams within Amazon who are developing new capabilities. Do you have an interest in helping customers understand application architectures, integration approaches, or how to intelligently utilize their data? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization? Would you like to become an expert in the latest cloud computing technologies?【選擇Premium Support團隊】
    團隊:您將與一群對雲端運算充滿熱情及才能的同事合作,與客戶共創價值。
    職涯:我們為員工規劃完整的發展計畫,協助您在組織內達到職涯目標。
    訓練:公司具備豐富的訓練資源,讓您可以於工作中成功,同時培養原有領域及全新知識。
    工作:我們注重工作生產力與靈活性,Premium Support員工可根據發展階段及需求和主管討論合適的工作地點選項(辦公室/遠距/混合)。部門遵循follow-the-sun模式,夜間時段會交接給其他國家的團隊。您沒有on-call的需求,但可能會於週二-週六或週日-週四工作。 Team: You will be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success.
    Career development: We promote advancement opportunities across the organization to help you meet your career goals.
    Training: We have extensive training programs and mentoring to help you develop the skills required to be confident and successful in your role, and to expand your knowledge in to new areas.
    We operate on a follow-the-sun model - when our work time ends, we handover to other Premium Support teams at other locations. Some weeks may include a Saturday or Sunday, for example Sunday-Thursday or Tuesday-Saturday. We have options to work mainly from home, in-office, or a combination of the two. Key job responsibilities
    身為技術專家,您每天皆會迎接新的挑戰,了解雲端服務如何運用在不同產業及規模的客戶端。透過電話、郵件或網站等管道深入客戶的問題,運用專業知識為客戶量身打造解決方案,並執行故障排除。 Every day will bring new and exciting challenges. You will be primarily responsible for solving customer's cases through a variety of contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. Apart from working on a broad spectrum of technical issues, an AWS Premium Support Engineer may also coach/mentor new hires, develop & present training, create technical articles or how-to videos for the developer community, partner with internal development teams on complex issues, participate in new hiring, write tools/scripts to help the team, or work with leadership on process improvement and strategic initiatives.
    • Basic understanding with Kubernetes, docker, IaC (Infrastructure as Code) or DevOps technology, had hands-on and related troubleshooting experiences

    • Know fundamental Kubernetes management and troubleshooting workflow

    • Linux expertise (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies expertise (Windows Container, Hyper-V, etc.)
    • Understanding of IP Networking (TCP/IP, DNS, SSL/TLS, etc.) We are open to hiring candidates to work out of one of the following locations: Dublin, D, IRL

    PREFERRED QUALIFICATIONS

    Experience with Web and Application Server technologies (e.g. Apache Apache Tomcat, Nginx, Glassfish, JBoss, Puma, Passenger, IIS)Experience with DevOps, Orchestration/Configuration Management and Continuous Integration technology (e.g. Chef, Puppet, Jenkins, Ansible)
    • Scripting language ability (e.g. Bash, PowerShell, Ruby, Python, Node.JS)
    - Experience with version control system (e.g. Git, Perforce, SVN, TFVC)
    - Experience managing full application stacks from the OS up through custom applications Knowledge of AWS and Cloud Computing concepts (especially experience with AWS Elastic Beanstalk, AWS CloudFormation or AWS OpsWorks)

    Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial tel: If calling from Ireland, please dial tel:

    Posted: January 29, 2024 (Updated about 4 hours ago)

    Posted: March 25, 2024 (Updated about 5 hours ago)

    Posted: April 11, 2024 (Updated about 7 hours ago)

    Posted: October 31, 2023 (Updated about 8 hours ago)

    Posted: April 10, 2024 (Updated about 13 hours ago)

    Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

    #J-18808-Ljbffr
  • Nassauische HeimstätteWohnungs- und Entwicklungsgesellschaft mbH

    Support-Engineer

    2 weeks ago

    Nassauische HeimstätteWohnungs- und Entwicklungsgesellschaft mbH Ireland

    "Wir wagen den Sprung" · Für unseren Standort Kassel oder Frankfurt suchen wir ab sofort in Vollzeit eine/n · Support Engineer (m/w/d) Sie übernehmen · die Betreuung der Mitarbeitenden und Partner als erste Anlaufstelle in sämtlichen IT-Anliegen (außer Projekte) telefonisch, pe ...

  • Amazon

    IT Support Engineer

    1 day ago

    Amazon Dublin, Ireland

    Job ID: | Amazon Deutschland Transport GmbH · Übersicht · IT Support Engineer in den Operations Teams von Amazon arbeiten nicht wie üblich im Büro – vielmehr kümmern sie sich um die verschiedenen IT-Systeme, die das Herzstück unserer Logistikstandorte bilden. Als IT Support Eng ...

  • Reperio Human Capital (Ireland) Ltd

    IT Support Engineer

    4 days ago

    Reperio Human Capital (Ireland) Ltd Dublin, Ireland

    IT Support Engineer Contract | €240/day+ | Dublin | Hybrid Our client is currently seeking an IT Support Engineer to handle 2nd and 3rd-level support for on-site and remote teams in a multinational setting. Responsibilities: Deliver advanced 2nd & 3rd-level support on a global sc ...

  • Millennium Management

    Support Engineer

    1 week ago

    Millennium Management Dublin, Ireland

    Support Engineer - Corporate Technology Corporate Technology develops systems and processes to support the core infrastructure functions within the firm including Treasury, Middle Office, Operations, Finance and Compliance. · The Role · This role is within the Corporate Technolo ...

  • Konicaminolta

    First Support Onsite Engineer

    1 week ago

    Konicaminolta Ireland

    Om onze groei te ondersteunen Bij Aurelium zijn we op zoek naar een gedreven Field Support Onsite Engineer. · Als first line support engineer word je ingezet om als eerste in de bres te springen bij problemen. Je draait mee op de eerste lijn op ServiceDesk, maar wordt ook ingez ...

  • Cldn

    IT Support Engineer

    2 weeks ago

    Cldn Ireland Full time

    > · CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1928, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea ...

  • Cpl Healthcare

    IT Support Specialist/IT Support Engineer

    1 week ago

    Cpl Healthcare Dublin, Ireland

    Cpl is an equal opportunities employer and welcomes applicants from all backgrounds. We recognise that a diverse and inclusive workplace will better our relationships and services with our clients, our candidates, our communities, and one another. · Be You, Be Kind, Be Proud · ...

  • Amazon Web Services EMEA SARL (Irish Branch)

    Cloud Support Engineer- Databases, Support Engineering

    1 week ago

    Amazon Web Services EMEA SARL (Irish Branch) Dublin, Ireland Full time

    Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growi ...

  • Reperio Human Capital (Ireland) Ltd

    Application Support Engineer

    3 days ago

    Reperio Human Capital (Ireland) Ltd Dublin, Ireland

    Application Support Engineer Contract | €260/day+ | Dublin Our client is actively seeking a skilled Application Support Engineer for a contract role. We are looking for individuals who combine technical expertise with excellent communication skills to ensure optimal performance a ...

  • REALTIME recruitment

    Desktop Support Engineer

    4 days ago

    REALTIME recruitment Dublin, Ireland

    RealTime is looking for a Desktop Engineer for a well-known Telco Client in Dublin City to manage & log incidents and requests, resolve technical issues, and escalate to a higher level when unable to resolve them. This role is a 2-year Fixed Term Contract. Job Description: - Reso ...

  • Frank Recruitment Group

    Application Support Engineer

    4 days ago

    Frank Recruitment Group Dublin, Ireland

    Application Support Engineer Nigel Frank are partnered with a leading Insurance firm as they are enjoying a growth period and expanding their technical support team. They work on a fully cloud environment and require an experienced Application Support Engineer to hit the ground r ...

  • Reperio Human Capital (Ireland) Ltd

    Desktop Support Engineer

    4 days ago

    Reperio Human Capital (Ireland) Ltd Dublin, Ireland

    Desktop Support Engineer Contract | €200/day+ | Dublin Our client eagerly seeks an experienced Desktop Support Technician on a contract basis, valuing both technical prowess and strong communication skills to maintain seamless ICT operations. Responsibilities: Build laptops using ...

  • Ryanair

    Materials Support Engineer

    1 week ago

    Ryanair Dublin, Ireland

    Ryanair is currently recruiting for a Materials Support Graduate Engineer to join our Materials Team. Working proactively in a fast-paced environment, this is an excellent opportunity for a recent graduate to gain experience and build their career in Europe's leading airline. Our ...

  • Amazon Web Services EMEA SARL (Irish Branch)

    Cloud Support Engineer

    1 week ago

    Amazon Web Services EMEA SARL (Irish Branch) Dublin, Ireland Full time

    Amazon has built a reputation for excellence and Amazon Internet Services (AISPL), the local reseller of AWS is carrying on that tradition while leading the world in Cloud technologies. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud techn ...

  • Amazon Web Services EMEA SARL (Irish Branch)

    Cloud Support Engineer

    1 week ago

    Amazon Web Services EMEA SARL (Irish Branch) Dublin, Ireland Full time

    ABOUT US · Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage ...

  • Amazon Web Services EMEA SARL (Irish Branch)

    Cloud Support Engineer

    6 days ago

    Amazon Web Services EMEA SARL (Irish Branch) Dublin, Ireland Full time

    Job summary · ABOUT US · Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are ta ...

  • Amazon Web Services EMEA SARL (Irish Branch)

    Cloud Support Engineer- Analytics, AWS Support Engineering

    1 week ago

    Amazon Web Services EMEA SARL (Irish Branch) Dublin, Ireland Full time

    ABOUT US · Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantag ...

  • 2040 KLA -Tencor Ireland Ltd.

    Customer Support Engineer

    1 week ago

    2040 KLA -Tencor Ireland Ltd. Dublin, Ireland Full time

    Description · We are looking for a talented Customer Support Engineer based in our Dublin, Ireland location. Major Responsibilities include: · Customer service activities associated with updating, troubleshooting, diagnosing and repairing complex electro-optical and electro-me ...

  • Contentful

    Customer Support Engineer

    5 days ago

    Contentful Ireland

    Contentful's Customer Support Engineers (f/m/d) are at the forefront of our efforts to assist customers who are building amazing websites, apps, and other digital experiences using cutting-edge technologies. · Working directly with developers from our customers, our Customer S ...

  • KLA-Belgium

    Customer Support Engineer

    2 days ago

    KLA-Belgium Ireland

    Customer Support Engineer page is loaded · Customer Support Engineer · Apply locations Dublin, Ireland time type Full time posted on Posted 2 Days Ago job requisition id Company Overview · KLA is a global leader in diversified electronics for the semiconductor manufacturing e ...