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- To carry out and promote fire and accident drills as directed by the hotel safety officer.
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Duty Manager - Dublin, Ireland - The Fleet
Description
Join our fabulous team at The Fleet Hotel as Duty Manager.
The Duty Manager is an important position working closely with the Senior Management Team.
About Us:
The Fleet Hotel is a wonderful boutique style Hotel located in the centre of Dublin on the edge of Temple Bar. It comprises of some beautiful period buildings including the iconic Bewleys Cafe, much loved by Dubliner's for decades. The Fleet Hotel is synonymous with local Dublin history, before becoming the Fleet Hotel, 19/20 Fleet Street was home to Bewley's Cafe which was established by Ernest Bewley in 1905. Bewleys were known to be one of the finest Tea Houses in Europe and a favourite with Dubliner's for generations.
PRIMARY OBJECTIVE OF POSITION
The Duty Manager will be focused on consistently delivering a high quality and excellent service in keeping with the character and ethos of the hotel and will be able to fulfil the customers' needs and expectations.
Reports to: Operations Manager
TASKS, DUTIES AND RESPONSIBILITIES
To work with the Management Team to ensure the smooth running of the hotel operation on a day to day basis.
Ensure the efficient running of all areas whilst on duty and making provision for preparation while off duty.
Effectively lead, motivate and communicate clearly in developing the team.
Manage all areas within your remit to ensure positive customer experiences through the implementation of all standards and service culture.
Maintain and develop systems, policies and procedures to ensure the smooth running of the business.
Responsible for effective relationship building with customers and employees.
Available to work a variety of shifts including early mornings, late nights, weekend shifts including Public Holidays.
Responsibility for all departments. Front of House and any other department of the Hotel as and when required.
To assist in all Food and Beverage Outlets across the Hotel as required.
Responsibility whilst on shift, for all Food & Beverage areas to include planning and coordinating service, supervision and training of team members, cash handling and guest assistance.
Be proactive and have a desire to develop standards and promote continuous improvement among employees.
Be fully conversant on the daily business and the hotels upcoming business.
Ensuring that each department is operating in accordance with the hotel standards and staffing levels.
To be familiar with, adhere to and implement all areas outlined in the company guidebook.
To be fully conversant with all areas connected to Health & Safety and Hygiene.
Responsibility for the Health, Safety and security of all guests, team members and the Hotel facilities.
Be courteous and professional and focused on providing a consistently high standard of service.
Carrying out duty shifts and assisting in Reception, Accommodation and all Food and Beverage outlets when the need arises.
To conduct operational training with employees on a regular basis.
Attend meetings on a weekly basis and communicate information to the relevant personnel.
HEALTH & SAFETY
Requirements
The ideal candidate will possess at least 1 years' experience as Duty Manager in a 4* hotel setting
Perks and Benefits of working at The Fleet Hotel
Competitive rate of pay
PRSA pension scheme
Career progression opportunities across the Windward group
Employee Assistance Programme
Digital Wellness Programme
Complimentary, high quality meals on duty including breakfast, lunch & dinner
Discounted room & dining rates in Windward properties for you as well as friends and family
Employee awards & staff recognition scheme including employee of the Quarter, team recognition days and random treat days
About Windward Management
The Fleet Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners
Join Us Today as Duty Manager