Administrator - Dublin, Ireland - GMC Utilities Group

GMC Utilities Group Dublin, Ireland

5 days ago

Permanent, Full time

Description

Are you looking to become part of a collaborative team whilst maximising your potential to grow and develop within your career? Apply today.

The Role.

GMC are currently looking for Administrators to join our team.

We currently have the following open roles for Administrators:

Workflow Administrator
Workflow Administrator
Plant and Fleet Administrator

Key Duties and Responsibilities will include but are not limited to:

Carry out the data entry of information onto the relevant system, identifying and resolving any discrepancies and prepare all documentation relating to the movement/transportation of goods in an accurate and efficient manner to deliver high customer service levels;
Answer and direct queries promptly and in a professional manner providing accurate information to ensure excellent customer service is being delivered;
Complete general administrative duties in an efficient and effective manner
Maintain relevant system by accurately inputting the required data, in addition to checking and reconciling data where appropriate and identifying and resolving any discrepancies to ensure 100% accuracy
Update, produce and communicate all business KPI's to monitor service delivery levels;
Work as part of a team and participate in cross training initiatives to provide effective cover in a colleague's absence;
Operate a high standard of general housekeeping and work in a safe manner complying with all health and safety regulations in order to maintain a clean, safe and tidy working environment.
Booking in deliveries for customers.
Investigate any delivery or collection queries.
Scanning, printing, organising and storing documents

The Candidate: Required Experience and Competencies:

Full clean driver's license essential.
A relevant qualification is desirable.
Civils, drainage, or utilities (water & electricity) experience.
Confident, motivated and can work independently as well as part of a team.
Ability to work under pressure with strict deadlines.
Time management abilities to meet targets.
Good communication, interpersonal, and customer service skills.
Integrity and respect for confidentiality and privacy.
Sound knowledge of Microsoft packages.
Software proficiency.
Data analysis.
Decision-making.
Problem-solving skills.
Experience in a similar Administration role would be desirable.
Ideally you will have a background within Transport, however this is not essential

Become a part of something bigger.

At the heart of GMC is our people, from engineers through to customer service and we aim to work collaboratively towards our common goals.

GMC is an equal opportunity employer, and we aim to recruit and retain like-minded people from diverse backgrounds with a wide range of expertise.

In GMC we foster a work culture that promotes collaboration and learning, building an environment where our people have the capacity to maximise their potential whilst gaining the opportunity to continuously develop.

Our Future.

Since the founding of GMC in 1981 by Gerry McCloskey, GMC has grown to be Ireland's leading Civils and Utilities company and the future for GMC is bright. We have engaged with our staff and other stakeholders to agree and publish our core values.

One of our core values is to "Focus on the Future".

Our growth to date reflects the confidence that our customers have in our service delivery, in the innovative approach that we bring to how we do our work, and to our culture of safety and quality.

We have ambitious plans to develop our footprint in Ireland and overseas but understand that every decision we make contributes to people's quality of life throughout generations, and we don't take that responsibility lightly as we build Ireland's infrastructure of tomorrow, today.

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