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Sindhu Aleani

Sindhu Aleani

trust and safety associate

Customer Service / Support

Dublin, Dublin City

Social


About Sindhu Aleani:

My primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance. Currently looking for new role where my skills will be highly valued

Experience

Subject Matter Expert
• Responsible to review the content flagged by users on YouTube and making sure the posted content is adhered to its policies.
• Worked as shift lead and handling a team of 9 members.
• Project responsibilities include assigning tasks, setting deadlines and updating progress to clients.
• Conducting PKTS (process Knowledge Tests) for the Team to make sure that all the team members are calibrated with the process.

Education

Bachelor of Technology
Computer Science Engineering
Jawaharlal Nehru Technological University
2013 - 2017

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