Luciane Tieko Hoshino

"I’m originally from Brazil, and I’ve always enjoyed working with people and helping customers.
My background is quite diverse — I worked as a physiotherapist and home care provider, where I learned to stay calm and really listen to people’s needs.
Later, I worked as a chef and in a travel agency, selling English courses and helping clients plan their trips abroad.
I also worked in customer service in a supermarket in Brazil, which gave me great experience dealing with customers and solving issues quickly.
Now that I’m living in Ireland, I’m looking for a customer service position where I can use my communication skills, teamwork, and positive attitude to support both customers and my team.”

Chef & Kitchen Team Leader Cafés, Restaurants & Pubs – Ireland | 2022 – Present • Coordinated kitchen operations, ensuring quality, organization, and hygiene standards. • Trained and supported new staff, promoting teamwork and efficiency. • Managed food preparation and assisted with stock control.

 Home Care Provider Home Care Assistant – Ireland | 2022 – 2022 • Provided compassionate care and daily support to elderly clients. • Organised routines, meals, and light household tasks with professionalism. • Maintained records and reported updates to families. 

Family Farm Office – Office Coordinator - Brazil | 2018 – 2021 • Managed administrative tasks and documentation for the family’s farm business. • Organised schedules, budgets, and supplier communication. • Maintained accurate records and coordinated office activities.

Exchange Agency – Customer Service & Admin Assistant - Brazil | 2018 – 2018 • Assisted clients with study abroad programs and visa documentation. • Updated databases and handled correspondence with partner schools. • Delivered excellent customer support and administrative organization.

Physiotherapist – Occupational Health & Respiratory Care Hospitals & Clinics – Brazil | 2005 – 2016 • Conducted occupational health assessments, including pre-employment and exit medical examinations. • Performed respiratory evaluations and supported preventive health programmes. • Maintained accurate medical records and ensured confidentiality and compliance with health standards. • Collaborated with healthcare teams to promote workplace health and safety.

Higher Diploma in Computer Science CCT College Dublin, Ireland — 2024 – 2025 

Summer Course in Python Programming CCT College Dublin, Ireland — August 2025 

Certificate in Advanced Excel (Planned) University College Dublin (UCD), Ireland — Starting 2025

Bachelors in Business Studies (Year 1 Completed) Dorset College Dublin, Ireland — 2022 – 2023

Administrative Office Skills Course SENAC, Brazil — 2016 

Pilates Instructor Training Brazil — 2015 – 2016 

Postgraduate Diploma in Cardiorespiratory Physiotherapy Curitiba, Paraná, Brazil — 2003 – 2004

 Bachelor’s Degree in Physiotherapy Universidade de Marília (UNIMAR), São Paulo, Brazil — 1997 – 2001