Louise Sadleir

I am highly organised, honest, polite, customer service individual who can work in a fast paced and pressurised environment within a customer facing role. Able to work as part of a team or on own as well as being flexible with hours and always reliable. 

Work Experience 

2019-Present- Tesco Store – Luton – Customer Service Assistant

• Working on tills, serving customers as professional, friendly, and as quickly as possible 
• Processing card payments 
• Attention to detail when handling cash 
• Providing excellent customer services while building and maintaining a professional relationship with customers
• Product knowledge to assist customers with queries on product availability
• Keeping my area and the store organised and tidy
• Replenishing shelves with stock
• Keeping the self-service check-outs, organised, and moving as quickly as possible to avoid queues. 
• Dealing with difficult and challenging customers and issues in a calm and professional manner

April 2018- 2019 - Heywood House Day Care Facility for Young People – Learning Support Assistant

• Adapting my approach to cater for the individual with various ranges of needs
• Working with very vulnerable people and within small groups and carry out everyday tasks & activities. 
• Keeping accurate and detailed records of student care plans & progress/needs.

2016 -  Relocated from Ireland with my parents where I lived since 2002

Voluntary work

2016/2017 -  (6 months) - Keech Charity Shop

• Serving customers
• Keeping the shop organised, pricing & displaying the donated items 

Level 3 diploma in health and social care (uk)