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Humberto Barbosa de Morais

Humberto Barbosa de Morais

HRIS | Systems Implementation | LMS

Technology / Internet

Rathgar, Dublin City
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About Humberto Barbosa de Morais:

Dynamic professional with a strong background in HR systems implementation, learning solutions, and global technical application support. Skilled in managing client-facing projects, conducting data migrations (including SQL, SFTP files, and API Integration), performing tests and validations in UAT and Production environments, implementing SSO protocols, and delivering comprehensive Admin user training. 

Strong communication and interpersonal skills, adept at diagnosing and resolving system performance issues, ensuring seamless project management, comprehensive documentation and process workflows while consistently delivering all project milestones on time. Proficient in analyzing IT roadmap processes, experienced in automating processes, and recommending improvements. Proactive problem solver with strong analytical and troubleshooting abilities, prioritizing workload for outstanding customer support.

Working with HTML / CSS / JavaScript / SQL / Systems Admin / Single Sign On (SSO protocols) / Jira / SLA’s / Zendesk / Microsoft Azure / UATs / Microsoft Applications / SharePoint / LMS /Cornerstone / Catalyst / SCORM / Remote Troubleshooting / Technical App. Support / MS Project / Trello / Tableau

European citizen eligible for full-time employment.

Experience

Dynamic and technically proficient professional with more than 10 years in client-side. Highly experienced in HR systems implementation, LMS, and global technical application support. Skilled in managing client-facing projects, conducting system updates, maintenance, data migrations (including SQL, SFTP files, and API Integration), performing tests and validations in UAT and Production environments, SSO protocols, and Admin user training.  

Adept at diagnosing and resolving system performance issues, ensuring seamless project management, comprehensive documentation and process workflows while consistently delivering all project milestones on time. Proficient in analyzing IT roadmap processes, experienced in automating processes, and recommending improvements, with strong communication and interpersonal skills. Proactive problem solver with analytical and troubleshooting abilities, prioritizing workload for outstanding customer support, ensuring all the workflows are maintained in line with business requirements. 

Education

High Diploma in Web Development, Griffith College, Ireland, 2017 - 2019  

Diploma in Human Resources Management, Dublin Business School, Ireland, 2015 - 2016 

Bachelor's Degree in Psychology, Philadelphia College, Brazil, 1999 - 2003  

 

Further Education 

JavaScript and ECMAScript, Courses in Video - Sponsored by Google, 2020 

SQL Fundaments, Pluralsight, 2020 

Management Software and Databases, Alison Courses, 2015 

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