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    Senior UX Product Designer - Dublin, Ireland - SSE Enterprise

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    Permanent - Flexible First Available
    Description

    What is the Role

    As our Senior UX Product Designer you'll lead projects, applying user-centred design principles to craft intuitive and highly functional designs for our web and mobile platforms, across both visual and interactive realms. Your role extends beyond design creation to providing pivotal support to the team and offering UX guidance for stakeholders throughout the entire design journey, from research and planning to ideation, testing, and continuous improvement. In this role you will:

    Conduct comprehensive research, benchmarking, and GA4 analyses, providing meticulous documentation and insightful analysis reports to drive informed design decisions.

    Develop user journeys and flows to understand positive and critical user paths, identifying pain points for subsequent enhancement to elevate the overall user experience.

    Ensure strict adherence to Design Systems and Accessibility guidelines throughout project development and maintenance, collaborating with the team to evaluate and refine the design system.

    Craft sketches, wireframes, mock-ups, and prototypes using industry-standard tools like Figma and Adobe XD. Generate UX deliverables such as UX maps, personas, interview document analyses, user journeys, functional design documents, and research reports.

    Collaborate closely with Product Management teams and IT scrum teams, providing support to refine business requirements and development tasks to achieve UX objectives seamlessly.

    Immerse yourself fully in the user experience of our products and services to deliver exceptional UX/UI solutions aligned with human-centred design principles and business objectives.

    What do I need?

    To be considered for this role, we would love you to have:

    Proven experience collaborating with UX team, product managers, stakeholders, CX, marketing, developers, testers teams to consistently deliver outputs of the highest standard.

    A track record of delivering top-tier usability and user-centred design, aligned with both business and customer expectations.

    Skills in planning and facilitating UX workshops tailored to meet specific business requirements and user needs effectively.

    The ability to effectively present design concepts and engage in negotiations with stakeholders, achieving a design that balances business requirements with a robust user experience.

    A stellar portfolio showcasing examples of successful user research, design systems, and innovative design solutions that have positively impacted user experiences.

    Exceptional communication and analytical skills to foster effective collaboration and convey complex design concepts to various stakeholders with clarity and precision.

    About our Business

    SSE is a multinational energy company listed on the FTSE 100, with a vision " to be a leading energy company in a net zero world ". We're investing in £24bn+ by the end of the decade to help deliver our

    Part of SSE Plc, Energy Customer Solutions is the Customer facing division – providing energy and low carbon solutions to over 1.3million customers. We have a strong market position with great customer relationships and expert customer teams working in Belfast, Cardiff, Dublin, Perth, and Reading. ​​Energy Customer Solutions is made up of 2 external brands; we operate under the brands SSE Airtricity (Ireland) & SSE Energy Solutions (GB).

    is Ireland's second largest and fastest growing energy provider, supplying around 800,000 domestic and commercial gas, electricity and home energy services customers in the Republic and Northern Ireland. Around 40% of the electricity SSE Airtricity supplies to its customers on an island basis is generated from renewable sources - the greenest energy supply of any provider on the island and over three times the average on an all-island basis.

    We have ambitious targets to help our customers on their journey to Net Zero by increasing the accessibility of green energy solutions through the provision of customer-driven propositions and we're a partner to customers and stakeholders as they seek ways to respond to the climate crisis.

    Help us power change.

    What's in it for you?

    An excellent package with 34 days holiday entitlement (including public holidays), enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package

    As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for to find out more.


    Our Benefits

  • Sharesave Scheme
  • 34 days of annual leave
  • Option to purchase up to 10 days holiday
  • Interest-free technology loans
  • 24/7 free and confidential employee counselling service
  • Private healthcare discounts
  • Subsidised gym memberships
  • 21 weeks full pay maternity leave
  • Cycle to Work scheme with generous £2500 limit
  • Interest-free salary advance to cover transport season tickets

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