Ana Flavia Sinigaglia

Multidisciplinary Trust & Safety, SEO, and Quality Operations Specialist with almost 10 years of experience across global platforms including Meta, TikTok, and YouTube. I bring a strong track record in policy enforcement, search optimisation, risk assessment, and machine-learning–based quality assurance. My expertise spans improving search and content integrity through advanced evaluation methodologies such as DCG, SBS, and end-to-end data labelling and annotation frameworks.

I specialise in enhancing platform safety, aligning user experiences with cultural and behavioural patterns, and driving operational excellence across large-scale, high-impact environments. Adept at translating complex datasets into actionable insights, collaborating with product, policy, engineering, and R&D teams, and leading initiatives that strengthen accuracy, compliance, and user trust. Passionate about ethical AI, evidence-based decision making, and the development of safe, scalable, and resilient digital ecosystems through innovation, policy refinement, and continuous improvement.

Experienced Trust & Safety and Operations Specialist with over 7 years in risk analysis, policy enforcement, and quality assurance across major tech platforms (Meta, TikTok, YouTube). Proven expertise in abuse investigations, content moderation, and workflow optimization to uphold platform integrity and user safety. Skilled in data analysis, search engine optimization, and AI training support through accurate data labeling and annotation. Strong track record in cross-functional collaboration, policy development, and operational readiness for new product launches. Adept at monitoring KPIs, surfacing emerging risks, and driving continuous improvement initiatives to enhance compliance and efficiency.

Post-Graduate in Design and Brand Management & Branding
Regional Community University of Chapecó (Unochapecó), Brazil | 2012 – 2014
Equivalent to NFQ Level 9

Honours Bachelor Degree in Social Communication – Journalism
Regional Community University of Chapecó (Unochapecó), Brazil | 2006 – 2010
Equivalent to NFQ Level 8