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    IT Support Specialist - Cork, Ireland - Collins McNicholas Recruitment

    Collins McNicholas Recruitment background
    Description

    Are you a tech-savvy problem solver with a passion for all things IT? We are seeking an on-site IT Hardware and Network Technician to join our client's dynamic team. In this role, you'll play a crucial part in ensuring the smooth operation of their IT infrastructure, from server and network hardware management to end-user support. If you're ready to dive into the technical world of IT, read on to learn more about your future responsibilities.

    Details

    • Hybrid Role (Up to 2 days WFH) Office is based in Mitchelstown, Co. Cork
    • 9 month Maternity cover contract

    Key Responsibilities (full job description available upon request)

    Server and Network Hardware :

    • Install and configure network devices based on National IT guidance.
    • Perform server and network device reboots post-update.
    • Monitor the status of the server and network devices.

    End User Hardware :

    • Procure IT hardware through NIT or Ariba platforms.
    • Handle desk IT hardware installations and cabling.
    • Set up and troubleshoot video conferences.

    Troubleshooting:

    • Gather fault information from end users and escalate as needed.
    • Utilize extensive IT knowledge to troubleshoot various components, including network cabling, workstation setups, power provisioning, and Wi-Fi optimization.

    Coordination :

    • Schedule downtime for location services under NIT guidance.
    • Coordinate maintenance teams for IT-related tasks requiring special access.
    • Serve as the primary on-site contact for NIT contractors.
    • Advise users on current IT policies.

    Security and Permissions :

    • Create and manage new user accounts and mailboxes.
    • Administer user permissions via ADM and Store ADM.
    • Regularly audit permissions granted within ADM.

    Key Requirements

    • A relevant IT related degree or equivalent experience in a varied IT support role
    • Effective communication skills and comfortable working in a standalone site specific position while being part of a bigger national IT Team.

    For a confidential discussionandmore information on the role,please contactRyan Blackett.

    #J-18808-Ljbffr


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