Branch Manager - Kilkenny, Ireland - BestDrive

Description

BestDrive are experts in automotive parts repair including tires, brakes, exhausts and much more, as well as offering a robust car servicing and Pre-NCT checking facility. With over 30 branches across Ireland we are a Continental Company. We aim to be fully digitized offering the best technical/software equipment available on the Market. BestDrive are also leading the way in the service, maintenance and tyre replacement for EV and Hybrid cars. We have comprehensive training, including a fully equipped training facility to enhance careers within the motor industry.

Job Purpose: The Branch Manager is responsible for the overall management of the branch and the achievement of all financial targets

within his/her branch.

Key Tasks Required:

1. Operational Management

O Planning, organising, staffing, directing and controlling of all branch staff

O Maximise the branch's potential by ensuring all branch and financial targets are met

O Ensure that all branch staff fully adhere to correct procedures in relation tasks and stock management

O Maintain all costs within targeted figures

O Regularly review all costs and look for opportunities to reduce

O Ensure all stock is maintained and regularly audited

2. Staff Management

O Identify recruitment needs within budget and process with support from Human Resources Department

O Conduct annual employee appraisals for all branch staff and provide regular feedback to all staff on their performance

O Coach and motivate branch staff to ensure they meet business demand and targets set

O Develop and encourage positive working relationships within the branch and where issues arise resolve them, or if unable, escalate to their Regional Manager

3. Business Development

O Promote at every opportunity to existing and potential customers the range of services that we provide

O Develop relationships with existing and potential customers to retain and grow branch business

O Bring forward ideas/suggestions for new products or services that could generate additional revenue

O Responsible for entire branch performance reporting weekly sales to area manager

4. Quality Management

O Responsible of the housekeeping of the branch

O Responsible for staff uniform compliance

O To deliver excellent customer service at all times (phone/face to face)

O Ensure good work practices are being followed in the branch and all technical guidelines are being adhered to - following the policy of getting it right first time.

5. Health and Safety Management

O Ensure full compliance by all floor staff with health and safety/environmental policies and procedures

O Ensure full compliance by all floor staff with safety/environmental legislation.

Promote and be a role model for safety in the Branch

O Report all breaches of safety policies/procedures and legislation to the Branch Manager

Essential - you must have motor industry knowledge

Benefits

Twenty Three days annual leave

Branch Margin Bonus

Q Bonus

Company Branch Vehicle

EAP program

Sick Pay Scheme

Company Pension

Bike to work scheme

Uniform provided