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    Soft Services Manager - Ireland - Apleona UK

    Apleona UK
    Apleona UK Ireland

    6 days ago

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    The details for the selected vacancy are shown below.

    • Advert Title Soft Services Manager - Longford, Ireland
    • Advert Text Overall Purpose of the Job Accurately and efficiently co-ordinate the onsite facility. The successful candidate will be responsible for co-ordinating the day to day operation on the ground, co-ordinating the maintenance, caretaking, cleaning andcatering departments. The Soft Services Lead will also be responsible for liaising closely with the client withday to day operational matters. Main duties and Responsibilities
      • Adopt commercial responsibility for the soft services element account ensuring that the financialobjectives are met (account reconciliation, billing and trending).
      • Manage cost control and review costs with the objective of reducing costs and achieving savings asper contractual glidepath targets.
      • Promote and deliver the aims of the Company to meet or exceed the quality levels and customersupport objectives central to the Company's core business.
      • Manage a team of operatives and support hiring/selection, scheduling, payroll, training, coaching anddevelopment.
      • Manage the soft services portfolio to ensure a quality service while maximising efficiencies.
      • Ensure that control measures are in place to ensure that safe working environments exist to providesubcontractors with the facilities required to carry out functions without interruption to the Company'sbusiness.
      • Manage and be responsible for all aspects of the portfolio under your control.
      • Ensure that the service delivery is managed in line with the SLA and KPIs.
      • Establish and manage quality measures and procedures in conjunction with the Company to enabletwo-way communication, ensuring feedback and continuous improvement is achieved.
      • Facilitate and manage training requirements to ensure that staff are fully trained in all aspects of theservice provision.
      • Ensure that all HR policies and procedures are complied with for the team.
      • Prepare monthly reporting for all services covered under contract.
      Qualifications and Experience
      • Previous experience working in a regulated Client environment.
      • Previous business management experience.
      • Knowledge/working within the cleaning/security function essential.
      • Third level qualification or trade qualification equivalent.
      • Member of a relevant professional organisation.
      • PSA accredited.
      • Financial and budgetary experience essential.
      • Project management experience.
      • A full clean driving licence is essential for this role.
      Working Pattern Monday - Thursday, 08:00 - 16:30
      Friday, 08:00 - 15:30 Job Ref
      • #J-18808-Ljbffr
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