- Actively monitor production environments, applications, and deployment pipelines for stability.
- Collaborate with key stakeholders, including R&D and security teams.
- Hold two shifts a week (mornings or evenings during work days)*, in a 24/7 Monitoring Center. During the shifts, manage incident detection and resolution.
- Perform cloud operation tasks assigned by the DevOps group when not assigned to a monitoring shift.
- Ensure application performance, uptime, and scalability.
- Operate cloud environments following company guidelines.
- Monitor CI/CD processes and address ongoing issues.
- Bachelor's degree in computer science or a related field, or a minimum of 2 years of relevant work experience such as: Devops, SRE, Automation and Application Monitoring
- Knowledge and experience with AWS and other cloud computing technologies (a production environment is a plus).
- Familiarity with at least one of the follwing:
- Scripting and automation skills, preferably in Python and bash.
- Linux environments, Kubernetes, and relevant cloud technology stacks.
- Experience with ticketing systems and monitoring/incident management tools such as JIRA, ZenDesk, Datadog, PagerDuty, Sentry, etc.
- Exposure to Infrastructure as Code (IaC) tools like Terraform and Terragrunt.
- Familiarity with security tools (Wiz, Synopsis).
- Ability to evaluate, troubleshoot, and prioritize applicative and cloud-related issues.
- Excellent problem-solving skills and proactive approach.
- Strong collaboration, communication, and organizational skills.
- Positive attitude, high energy, and strong work ethic.
- Self-motivated, fast learner, and able to take responsibility.
- Morning: 5:00 - 13:30
- Evening: 13:00 - 21:30
- Night: 21:00 - 5:30- Note: In non- routine cases, you may be asked to work night shifts or during weekends and will be compensated accordingly. **Gong believes in offering competitive compensation and benefits tailored to the local region.
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Junior Cloud Engineer - Dublin, Ireland - Gong
Description
Cloud Engineer (Junior)
Join Gong's R&D team as a Junior Cloud Engineer in a dynamic and highly technical environment
***Available to work from Dublin, Ireland***
Responsibilities:
Requirements:
***Available to work from Dublin, Ireland***
*24/7 Monitoring Center Operates In 3 Shifts: