Branch Manager - Kilkenny, Ireland - BestDrive

    BestDrive
    BestDrive Kilkenny, Ireland

    2 weeks ago

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    Description

    Job Purpose

    : The Branch Manager is responsible for the overall management of the branch and the achievement of all financial targets

    within his/her branch.

    Key Tasks Required:

  • Operational Management

    • Ø Planning, organising, staffing, directing and controlling of all branch staff

    Ø Maximise the branch's potential by ensuring all branch and financial targets are met

    Ø Ensure that all branch staff fully adhere to correct procedures in relation tasks and stock management

    Ø Maintain all costs within targeted figures

    Ø Regularly review all costs and look for opportunities to reduce

    Ø Ensure all stock is maintained and regularly audited

    2. Staff Management

    Ø Identify recruitment needs within budget and process with support from Human Resources Department

    Ø Conduct annual employee appraisals for all branch staff and provide regular feedback to all staff on their performance

    Ø Coach and motivate branch staff to ensure they meet business demand and targets set

    Ø Develop and encourage positive working relationships within the branch and where issues arise resolve them, or if unable, escalate to their Regional Manager

    3. Business Development

    Ø Promote at every opportunity to existing and potential customers the range of services that we provide

    Ø Develop relationships with existing and potential customers to retain and grow branch business

    Ø Bring forward ideas/suggestions for new products or services that could generate additional revenue

    Ø Responsible for entire branch performance reporting weekly sales to area manager

    4. Quality Management

    Ø Responsible of the housekeeping of the branch

    Ø Responsible for staff uniform compliance

    Ø To deliver excellent customer service at all times (phone/face to face)

    Ø Ensure good work practices are being followed in the branch and all technical guidelines are being adhered to - following the policy of getting it right first time.

    5. Health and Safety Management

    Ø Ensure full compliance by all floor staff with health and safety/environmental policies and procedures

    Ø Ensure full compliance by all floor staff with safety/environmental legislation.

    Promote and be a role model for safety in the Branch

    Ø Report all breaches of safety policies/procedures and legislation to the Branch Manager

    Essential - you must have motor industry knowledge

    Benefits

    Twenty Three days annual leave

    Branch Margin Bonus

    Q Bonus

    Company Branch Vehicle

    EAP program

    Sick Pay Scheme

    Company Pension

    Bike to work scheme

    Uniform provided