Warranty Administrator - Dublin, Ireland - Cpl

Description

They are looking for an experienced administrator to join their Service Department focussing on Warranty Administration.

Candidate Requirements

· At least 2 years' experience working in a similar administrative role in the motor industry, preferably in a Service/ Warranty in a HGV environment

· Good attention to detail for recording all relevant details in documentation and systems.

· Excellent communication and organisation skills

· Highly flexible and organised with very good administrative skills

· Knowledge and experience of Dealer Management Systems, experience with Kerridge CDK a distinct advantage

Key Responsibilities

· Working with the Senior Warranty Administrator, you will be responsible for ensuring that warranty claims are processed in accordance with DAF & VDL requirements & timelines

· Verify warranty status of vehicles in response to customer requests

· Keeping a log of all claims submitted versus reimbursements received from the manufacturers

· Organising for Parts Returns or Disposal in line with brand requirements and retention periods.

· Warranty Literature – review all warranty literature and ensure that requirements are communicated to staff internally and externally

· Prepare for and facilitate all warranty audits

· Ad-hoc cover of the service reception desk

· Assist with Service department administration, including invoicing and other duties as required

What's on offer:

· Fulltime permanent contract with a leading motor group in Ireland

· Competitive Salary

· 22 days paid annual leave

· Manufacturer Training

· Contributory Pension Plan

· Access to Benekit App, wellbeing, discounts and learning app

· Access to EAP including wellbeing app