Strategic Customer Support Specialist - Dublin, County Dublin
Only for registered members Dublin, County Dublin, Ireland
1 month ago
* This salary range is an estimation made by beBee
Job summary
We have an exciting opportunity for you to join our team as a Revenue Business Partner Specialist. You will support actively and interact on frequent basis with our most strategic and key customers to provide them with white-glove service in relationship to their invoicing and billing.
Responsibilities
- Support actively and interact on frequent basis with our most strategic and key customers to provide them with white-glove service in relationship to their invoicing and billing.
- Perform RCA on Invoicing and Billing structural issues and implement corrective actions in order to avoid them.
- Review and validate financial related terms & conditions.
- Provide support to Key strategic customers onboarding to guarantee smooth financial start.
- Support Bad Debt reduction performance.
Qualifications
- You are familiarized with analytics and you have a very good level using excel/databases.
- You are familiar with managing projects, identifying dependencies, owners and adhering to deadlines.
- You like to deep dive into technical aspects to identify root cause of incidences and think out of the box to provide solutions.
- You are customer oriented and strive to provide the best customer experience and connect with customers to understand their needs.
Job description
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