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    • Duty Manager - Dublin - Dalata Hotel Group plc

    Dalata Hotel Group plc
    Dalata Hotel Group plc Dublin

    3 weeks ago

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    Description

    Duty Manager - Clayton Hotel Ballsbridge

    We are seeking a highly skilled Duty Manager to join the team at Clayton Hotel Ballsbridge.

    Key Responsibilities

    • Oversee the daily operations of the hotel, ensuring exceptional guest service from each department.
    • Anticipate and meet the needs of our guests, providing proactive management of their expectations.
    • Assist with the management of the hotel's daily activities, guaranteeing delivery of high-quality service.
    • Ensure prompt resolution of customer complaints and issues.
    • Have comprehensive knowledge of the hotel and all departments.

    Requirements

    • Previous supervisory experience in the Hotel or Hospitality Industry.
    • Excellent customer service skills and a passion for delivering exceptional service.
    • A mature and pleasant demeanor when interacting with customers and colleagues alike.
    • Capability to effectively upsell various areas of the hotel and other properties within the group.

    About Our Culture

    Dalata Hotel Group, Ireland's largest hotel group, is committed to excellence and growth. As we expand into new markets and open the doors to innovative hotels, we seek individuals who embody our core values of Our People, Our Fairness, Our Service, and Our Individuality. If you possess the right attitude and energy, you will find opportunities to progress within our organization. We foster an environment where talent can thrive, offering unique training programs, recognition, and rewards for commitment and dedication. Our company prides itself on maintaining a fair, supportive, and objective working environment for all employees.

    Dalata Hotel Group Plc is an Equal Opportunities Employer.

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