Front of House Porter - Galway, Ireland - The Ardilaun Hotel

Description

We are seeking a friendly and dedicated full-time Front of House Porter to join our team. The successful candidate will play a crucial role in ensuring the smooth operation of the front of house areas and providing excellent customer service to our guests.

Responsibilities:

• Responsible for setting up for events such as banquets, conferences, and weddings.
• Greet and assist guests as needed
• Follow all health and safety regulations and procedures and carry out fire and security checks
• Provide room and lobby service as needed
• Maintain a clean and organized front of house area, including the lobby, and dining areas
• Perform other duties as assigned by the management

Requirements:

• Attention to detail and ability to work in a fast-paced environment
• Excellent customer service skills
• Experience in the hotel industry in a guest relations/ guest services role
• Fluent English, both written and spoken
• Work independently and use their own initiative
• Ability to work a flexible schedule, including evenings and weekends
• Ability to follow instructions and work as part of a team

We offer a dynamic work environment, opportunities for growth and advancement, and a benefits package. If you have a strong work ethic and a passion for customer service, we encourage you to apply for this position.