Property Claims Advisor - Dublin, County Dublin
1 day ago
Job description
Join OUTsurance Ireland – We're Hiring a Property Claims Advisor
Are you an experienced home or property claims handler looking for your next opportunity? If you take pride in delivering fair outcomes and providing a great customer experience, this could be the role for you.
At OUTsurance Ireland, we're building a claims team that sets the standard for excellence in the Irish insurance market. We focus on doing things the right way — through efficient processes, strong technical decision-making, and a genuine customer-first mindset.
What's the role?
We're looking for a
Property Claims Advisor
to manage Home Claims from start to finish. You'll take ownership of your own portfolio, applying your technical knowledge, clear judgment and problem-solving skills to deliver fair, timely outcomes for our customers.
This is a full-time, on-site role based in our Cherrywood, Dublin office.
Key responsibilities:
- Manage property claims from first notification through to settlement
- Apply technical knowledge to validate cover, assess damage, and make fair decisions
- Work with loss adjusters, service providers and internal teams to progress claims efficiently
- Support the resolution of escalated or complex cases
- Identify potential fraud and take appropriate action
- Deliver excellent customer service throughout the claims journey
What we're looking for:
- 1+ years' experience handling home or property claims
- APA qualification in line with MCC requirements
- Strong communication, empathy, and negotiation skills
- A detail-oriented, organised approach to managing tasks
- A team player who takes ownership and strives for high-quality outcomes
- A focus on doing what's right for both the customer and the business
Why OUTsurance?
We're part of a leading international insurance group and continuing to grow in Ireland. You'll be joining a supportive, collaborative team where your experience and input are valued from day one. It's a great opportunity to grow your claims career in a business committed to quality, innovation and continuous improvement.
Ready to apply?
Send us your CV or reach out for more details — we'd love to hear from you
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