- Provide front of house and reception services for the client directly.
- Handling the client's reception duties with care, commitment and always in a courteous manner. Managing and responding to the client's customer's requirements and requests to ensure a high level of customer support to the JLL clients.
- Anticipate, welcome and announce visitor arrivals.
- Management of visitor access cards and signing in.
- Operating a switchboard
- Telephone enquiries (internal & external).
- Distributing calls throughout the building, taking messages if necessary and e-mail relevant individuals without delay.
- Handle couriers and post deliveries and collections.
- Keep reception area neat and tidy.
- Check e-mails each morning and react accordingly.
- Maintaining accurate and efficient management information systems.
- Book taxis in line with the client's policy and procedures.
- Ensure all activities are carried out are in accordance with Health and Safety policies.
- Manage client requests via the ticket's system in place
- Support with events
- Support and cover when required the Event coordinator
- Note in exceptional circumstances there may be a requirement to assist with other ad hoc duties for the client off reception.
- Excellent communication skills.
- Ability to interact with all members within the company & handle a busy telephone and customer facing reception desk.
- Ability to handle multiple requests and work in a fast-paced office environment.
- Ability to accurately complete tasks assignments & responsibilities in timely manner.
- Responsive to customer requests in an empathetic, supportive and productive manner
- Must remain calm, courteous and polite in all circumstances
- Flexibility in regard to possibly working out of business hours if required
- Possess a good level of IT literacy
- Basic technical knowledge / understanding
- Fluency in English
- Demonstrate a high level of initiative and be proactive.
- Must be flexible in hours
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Corporate Receptionist - Dublin, Ireland - JLL
Description
Role Purpose
We currently have an exciting opportunity for a Receptionist. The successful candidate will get the opportunity to meet a variety of people and gain experience in a professional environment, affording them the opportunity to hone and develop their skills in facilities management.
What this job involves
Sound like you?
To apply you need to be able to demonstrate the following skills and experience:
Location:
On-site –Dublin, IRLIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
