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Customer Services Agent
5 days ago
The City Bin Co. Galway, IrelandThe primary function of this role is to handle all customer queries that come into the customer care centre ensuring customers receive a professional, efficient and prompt response to their query. It requires liaison with multiple internal departments. Responsibilities include De ...
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Credit Controller APA
7 hours ago
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Outbound Sales Agent
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Radius Galway, Ireland Permanent - Full timeOutbound Sales Agent · Salary: €27,000 PA with up to €12,000 commission potential · Location: Galway Financial Services Centre, Moneenageisha Road, Galway H91 W1YV · Working Hours: Monday to Friday, 8:30am – 5:00pm (37.5 hours) · Holidays: 25 day per year with additional bank h ...
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Inbound Sales Agent
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Radius Galway, Ireland Permanent - Full timeInbound Sales Agent · Salary: €27,000 PA with up to €19,000 commission potential · Location: Galway Financial Services Centre, Moneenageisha Road, Galway H91 W1YV · Working Hours: Monday to Friday, 8:30am – 5:00pm (37.5 hours) · Holidays: 25 day per year with additional bank ho ...
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Agile Coach
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Sales Development representative
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Customer Support Specialist
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Customer Support Specialist
1 week ago
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Customer Success Manager
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Associate Solutions Engineer
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Customer Success Manager
1 week ago
Diligent Galway, IrelandAbout Us · Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices so the ...
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Customer Success Manager
1 week ago
Diligent Galway, IrelandAbout Us · Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices so the ...
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Sales Development Representative
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Field & Content Marketing (Internship)
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Content Strategy Manager
1 week ago
Diligent Galway, IrelandAbout Us · Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices so the ...
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Field Marketing Manager
1 week ago
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Product Marketing Intern
1 week ago
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Staff Product Manager
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Credit Controller APA
4 days ago
Cpl County Galway, Ireland Full timeCREDIT CONTROLLER - APA · My client, a Galway City based, Financial Services organisation, seeks to hire a new Credit Controller/Collections Agent to join their team. . This role is a permanent, full-time position based in Galway. You will be reporting into the Collections Manage ...
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French Sales Agent
4 days ago
Cpl County Galway, Ireland Full timeI am looking to speak to professional and customer-focused professionals looking for a new job opportunity. · Position: Sales Agent - French Market (Remote in Ireland or Cork Office, hybrid) · Location: Work from home permanently (based in Ireland) or based Cork office - up to yo ...
Customer Service Agent - Galway, Ireland - Barna Recycling
Description
Role Summary:
Joining a team of 7 Customer Service Representatives and a Team Lead. The customer service agent is a 'people Person' and provides a professional and customer-focused skill set. The customer service agent helps our customers by providing information on our products and service, answer questions, and managing complaints.
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers.
Responding promptly to customer inquiries.
Handling a high volume of calls
Communicating with customers via on the phone, email, live chat, or face-to-face.
Acknowledging and resolving customer concerns.
Communicating and coordinating with colleagues, as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Skills and Experience required:
Gained at least one years' relevant experience preferably in a customer service environment.
Have good communication skills with an excellent telephone manner.
Have demonstrated a good working knowledge of Excel and Word.
Organised, diplomatic and a good team player.
A proven ability to work to targets and timelines.
Terms:
Salary: €27,500
Hours: 37 hours per week - 9:00am to 5:30 p.m. Mon-Thurs; 9:00 a.m. to 5.00 p.m. Fri
