Customer Service Representative - An Daingean
Only for registered members An Daingean, Ireland
1 month ago
* This salary range is an estimation made by beBee
Job summary
We're looking for an ambitious and motivated individual who wants to kick-start or advance their career in banking. As a Welcome Advisor, you'll be the first point of contact for customers, ensuring every interaction is friendly, professional, and efficient. You'll work as part of a dynamic, supportive team while engaging with both personal and business customers.Responsibilities
- Deliver exceptional customer service (including cashier duties where required)
- Guide customers through self-service banking options such as Banking 365
- Manage customer flow and ensure a smooth branch experience
- Update and maintain customer information on internal systems
- Handle basic queries and issues confidently and escalate when necessary
- Share customer insights to help improve service delivery
- Embrace change, innovation, and learning as part of your daily role
What Will Make You Stand Out
- A track record of excellent customer service
- Strong communication and teamwork skills
- Self-motivation with a drive to achieve goals
- A curiosity for technology and openness to learning new systems
- A genuine interest in growing your career with Bank of Ireland
- Interest in further study and professional development (APA or similar qualifications)
Job description
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