AI Technical Program Manager - Dublin, Ireland - Microsoft

Description

Overview

Microsoft Cloud Operations + Innovation (MCO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and deliver trusted experience to customers and partners worldwide. We are looking for a passionate, high-energy individual to help build the network that powers the world's largest online services.

The Senior Technical Program Manager is responsible for driving strategic projects to ensure successful deployment of AI/GPU capacity at Microsoft leased datacenters. This role will partner closely with the Data Center Engineering (DCE) team to assess engineering feasibility, bring clarity to AI/GPU deployment requirements and drive standardization. This role is responsible for establishing a robust technical assessment and deployment process to retrofit AI/GPU racks at existing leased datacenters. This role will partner with stakeholders to assess technical risks and resolve issues in a timely manner to minimize the business impact.

In partnership with the Data Center Engineering (DCE), this role is responsible for supporting pilot deployment of custom high-density racks at leased datacenters including coordination with the lease providers on technical feasibility.

This role will provide program management, technical support, and overall leadership for strategic projects and as well as driving process improvements to improve related Objectives & Key Results (OKRs).

The role of the AI Technical program Manager requires strong interpersonal, communication and organizational skills, ability to self-direct, strong background in data center design, engineering, controls, and operational requirements and an emphasis on project management, and datacenter lease market experience.

We are not looking for people who know it all, we are looking for people who want to learn it all. We value the input of people who aren't afraid to learn all the time and embrace mistakes as they continuously improve both our services and themselves. If you are excited by this type of challenge and you love to work in groups of people who are similarly excited: come join us as a "Senior Technical Program Manager"

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

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Qualifications

Qualifications:

Required/Minimum Qualifications

Bachelor's degree AND experience in engineering, and product/technical program management

OR equivalent experience.

Experience managing cross functional and/or cross-team projects.

Experience working in the Data Center industry.

Preferred Qualifications

Experience in engineering and technical program management.

Experience managing cross functional and/or cross-team projects.

Proven collaborator, working closely with multiple teams and subject matter experts.

Experience leading complex negotiations/initiatives to successful completion.

Excellent analytical, creative thinking, written, and verbal corporate communications skills especially in complex situations.

Background Check Requirements:

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

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Responsibilities

Responsibilities:

In partnership with stakeholders, drive strategic projects to ensure business meets the targeted AI/GPU capacity commitments.

Own the successful delivery of your organization's OKRs (Objective and Key Results) related to AI/GPU technical compliance and deployment.

Define and launch the rack deployment process for new leases and as well as retrofits at existing lease sites.

Drive technical projects from requirements through launch, including managing complex project schedules, removing roadblocks, and keeping processes running smoothly.

Analyze data to identify, prototype, and drive the implementation of technical and process improvements to increase the predictability, agility, and quality of our capacity deployment systems.

Conduct Root Cause Analysis (RCA) for project delivery delays caused by technical scope gaps and drive deployment of solutions that can be socialized globally across lease projects.

Applying a 'growth-mindset' philosophy to the day-to-day tasks and ensuring that any deficiencies identified within the processes/framework are addressed and improvements are implemented.

Report project progress, risk matrix, delays, root causes and mitigations as required.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect