Hotel Night porter - County Kerry, Ireland - Romantic Castles of Ireland

Description

Ballyseede castle hotel , Tralee, co. Kerry are recruiting for Night porter

Main purpose of night porter role:

• To meet, greet and help carry guests luggage on arrival and departure.
• To check in to the hotel all guests arriving late at the hotel according to hotel procedures and policies.
• Answer the hotel switchboard in a courteous and helpful manner. Taking messages on behalf of guests and management and ensuring such messages are passed on promptly and accurately.
• Selling on of bedrooms during the night to reputable clientele in accordance with hotel procedures.
• The Service of light food and drinks to hotel residents and to guests of the residents and to account properly for all such transactions.
• Accounting accurately for all monies and charges on behalf of the hotel and ensure that all such monies and charges are transferred to the duty receptionist in the morning.
• Regular security patrols to ensure (a) Safety of our guests, (b) Safety of our staff, (c) Safety and security of the premises and its property, ensuring that all exterior door and windows are secured and alarmed. These patrols take place at regular intervals throughout the night and should focus on fire safety in particular

Requirements of Night porter

• Good organisational & prioritization skills
• Customer care and interpersonal skills
• Fluent spoken & written English
• Permission to work & reside in Ireland
• Previous hotel bar experience desirable