- Leadership: Provide strategic leadership to all teams, ensuring alignment with organisational goals and objectives.
- Quality Assurance: Establish and maintain rigorous quality assurance standards to ensure the delivery of clinically sound and effective mental health services.
- Continuous Improvement: Drive initiatives for continuous improvement in clinical operations, implementing best practices and innovative solutions.
- Partner Support and Development: Develop and maintain strong relationships with partners, ensuring their support aligns with the company's mission and quality standards.
- Vendor Management: Oversee relationships with vendors, negotiating contracts and managing partnerships to enhance service delivery efficiency.
- Systems Management: Ensure that all systems supporting clinical operations meet the necessary standards for safety, accessibility, and functionality.
- Provider Networks: Manage and expand provider networks, fostering relationships with healthcare professionals to broaden the reach and impact of mental health services.
- Collaboration with Leadership: Collaborate with the Chief Clinical Officer to develop and implement strategic operations plans that align with Spectrum.Life's vision and goals.
- Cross-Functional Coordination: Work closely with other departments, such as technology, marketing, and finance, to ensure seamless coordination and integration of services.
- Contract Development: Lead the negotiation, development, and management of contracts with partners, vendors, and facilities, ensuring compliance with regulatory standards and quality assurance.
- Internal Communication: Facilitate effective communication across clinical teams and other departments to foster collaboration and a shared understanding of goals.
- External Relationship Management: Cultivate and maintain strong relationships with external stakeholders, including healthcare providers and regulatory bodies.
- Team Building: Build and lead a high-performing team, fostering a positive and collaborative work culture.
- Risk Management: Identify potential risks in clinical service operations and infrastructure and implement strategies to mitigate them.
- Advanced degree in healthcare management, business administration, or a related field.
- Minimum of 10 years of progressive leadership experience in healthcare management, business development, and/or clinical services, with at least 5 years in a senior executive role.
- Proven track record of success in building and managing strategic partnerships, driving business growth, and delivering results in a global healthcare environment.
- Strong understanding of healthcare delivery models, payer dynamics, and regulatory requirements across multiple jurisdictions.
- Excellent communication, negotiation, and relationship-building skills.
- Strategic thinker with strong analytical skills, problem-solving abilities, and attention to detail.
- Full time permanent contract
- Competitive salary (Dependent on experience).
- In-office, remote or hybrid working options
- 25 days annual leave
- 24/7 EAP and a wide range of health and wellbeing supports
- Extensive list of employee perks and benefits
Vice President/Director of Clinical Service Delivery Operations and Infrastructure - Ireland - spectrum Ltd.
Description
Spectrum.Life is a Mental Health , Wellbeing and Digital Health Innovator, delivering solutions for the Corporate, Insurance and Education Sectors. We support 2,500+ companies in their health and wellness strategies - looking after the mental health and wellbeing needs of over 4,000,000 users.
We are a healthcare company first. We focus on clinical efficacy and outcomes as our prime responsibility. We do this by providing or enabling best-in-class services, delivered by fully accredited, experienced professionals through our in-house built technology.
Our mission is to save and change as many lives as possible. We do this by Engaging and Empowering members to Transform their health and wellbeing.
ROLE BRIEF
As the Vice President/Director of Clinical Service Delivery Operations and Infrastructure, you will be responsible for leading our strategic partnerships, overseeing infrastructure development, and ensuring the highest standards of clinical service delivery across our clinical operations. You will bring a strong background in EAP and healthcare operations management, business development, and management of operations of clinical services, with a proven track record of building and nurturing partnerships, optimising operational infrastructure, and driving clinical operations excellence.
RESPONSIBILITIES:
REQUIREMENTS:
If you are a strategic leader with a passion for healthcare innovation and a commitment to excellence, we invite you to apply for this exciting opportunity to shape the future of healthcare and EAP services on a global scale.
WHAT ARE THE BENEFITS OF WORKING AT SPECTRUM.LIFE?