Duty Manager - Dublin - Dalata Hotel Group plc

    Dalata Hotel Group plc
    Dalata Hotel Group plc Dublin

    6 days ago

    Default job background
    Tourism / Travel / Hospitality
    Description

    Duty Manager Position at Clayton Hotel Charlemont

    We are seeking a highly skilled Duty Manager to oversee the smooth operation of our hotel.

    Key Responsibilities:

    • Manage hotel operations, ensuring exceptional guest service from all departments.
    • Anticipate and exceed guest expectations by providing proactive support.
    • Resolve customer issues promptly and professionally.
    • Maintain high standards of quality and consistency across all areas of the hotel.

    Requirements:

    • Proven supervisory experience in hospitality or a related field.
    • Excellent customer service skills with a passion for delivering outstanding experiences.
    • Able to work effectively as part of a team, demonstrating a mature and pleasant manner when interacting with colleagues and guests.
    • Strong upselling capabilities with a focus on driving revenue growth.

    About Our Culture:

    Dalata Hotel Group is Ireland's largest hotel group, committed to excellence and growth. We value our employees and strive to create a supportive, fair, and inclusive working environment. Our Dalata values – Our People, Our Fairness, Our Service, and Our Individuality – guide our actions and decisions. Join us to develop your career, grow with our company, and make a meaningful impact in the hospitality industry.


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