Customer Support Rep - Limerick, Ireland - Cpl

Description

Register your interest, if you are looking for your next move in customer support roles in Ireland

I'm looking to speak with fluent German (Deutsch) speakers looking for entry level opportunities in Ireland

Who we are looking for?

You're someone who is located in Ireland or who is happy to relocate for the right opportunity

You have fluency in German and English as a working language.

Full-time work availability: 40 hours a week.

You're someone who wants to learn, progress and develop your career

You're someone who has decided to live and work in Ireland for 6 months or more

Your everyday...

Customer focused:

Responding to customer queries in a timely and accurate way, via phone, email or chat

Identifying customer needs and helping customers use specific features

Analyzing and reporting product malfunctions

Technical focused:

Research and identify solutions to software and hardware issues

Diagnose and troubleshoot technical issues, including account setup and network configuration

Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

Provide prompt and accurate feedback to customers

What you bring to the table...

Experience dealing with people on a daily basis via face-to-face or on the phone/email

Confident verbal, and written communication skills

Willingness to learn new skills

What you can expect from me...

Market insights and knowledge on the job market in the tech space in Ireland and EU

Opportunity to network with hiring managers in companies of all sizes in Ireland and EU

Honesty, transparency, and regular follow up throughout the whole application process

CV Revision, Preparation and Interview coaching service

DM me 'German speaking Jobs' in the subject line at -

About Cpl Global Talent

Cpl Global Talent is a specialised language recruitment division within Cpl Recruitment Ireland. We are a team of multilingual sourcing specialists with over 15 years of experience in recruiting for roles with language requirements. We work across multiple industries, in 52 different markets and our recruiters have a deep cultural understanding of each candidate and client's individual needs.

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