Inside Sales Representative/Business Development (Healthcare & Enterprise, Northern Europe & Africa) (BB-8AA48)

Found in: Neuvoo IE

Nuance is the pioneer and leader in conversational artificial intelligence (AI) innovations that bring intelligence to everyday work and life. We deliver solutions that understand, analyze, and respond to people, amplifying human intelligence to increase productivity and improve security. With decades of both domain and AI expertise, we work with thousands of organizations across a wide range of industries.

Check out our team Life at Nuance !

Join our team! At Nuance, we are constantly reinventing how people connect with technology and with each other. Our AI-powered solutions empower organizations to transform “business as usual.” For decades, the world’s leading financial, healthcare, telecommunications, retailers, and government organizations have trusted Nuance to bring them award-winning solutions that deliver more meaningful outcomes and empower a smarter, more connected world. From clinical speech recognition technologies that free physicians to spend more time caring for patients to real-time intelligence that powers billions of customer interactions, we’re deeply committed to helping organizations push the boundaries of what’s possible.

Team Description

The Business Development Team is responsible for being the first point of contact for sales prospects, engaging potential customers and clients in an effort towards developing sales opportunities to drive company growth and expansion.

Role Summary

A Business Development Executive owns the lead management process including qualifying inbound leads and performing outbound prospecting functions to drive new business for Nuance Healthcare and Enterprise. You will work collaboratively with our marketing and sales teams to obtain feedback on quality of MQLs generated from marketing campaigns. Prime responsibilities include establishing, nurturing, and growing marketing qualified leads for the sales pipeline.


Act as the first line of communication for “warm” customer leads that result from Nuance’s marketing activities Follow up with prospects and existing customers from trade shows and events and qualify leads based upon specific lead qualification criteria. Work with Field Marketing, Inside Sales and Field Sales Representatives to move leads to pipeline and/or buying stage. Research and prospect target accounts, identify key players and personas using internet research and social media monitoring/messaging Proactively learn and maintain in-depth knowledge of Nuance’s products, served markets, industry trends, and competitors Set/coordinate customer meetings and/or conference calls, delivery of follow-up materials (marketing material, presentations, case studies, etc.), and maintaining on-going relationships with warm prospects Take responsibility for achieving or exceeding performance and development objectives. Maintain the highest level of customer service delivery standards, and work to maintain positive relationships as applicable to your roll Maintain all prospecting and lead response activity in SFDC Knowledge,Skill, Qualification:

Education:Bachelor's degree required and/or related years of work experience Years of experince:Minimum 3 years of professional experience in an inside sales or marketing role in a large corporate environment Required Skills

Time/priority management skills. Ability to follow protocols and work in a time sensitive manner. Proven ability to work well in a fast-paced environment, with the ability to adjust to changing priorities and handle interruptions. High degree energy and enthusiasm. Strong teamwork and collaboration skills. Computer proficiency/technical aptitude with the ability to utilize MS Word, Excel, and Power Point. Exceptional listening and communication skills and a focus on providing a positive customer experience Preferred Skills

1-2 years of work experience in lead generation, preferably in the healthcare or healthcare IT market Excellent phone and email writing skills Experience in Sales Force Healthcare knowledge preferred IT knowledge preferred

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