Qualified Groomer - Ashbourne - Maxi Zoo Ireland

Description

Maxi Zoo, part of the Fressnapf Group, is a leading pet retailer in Ireland with over 30 shops across the country. Our goal is to simplify and enhance the lives of pets and their owners.

About the Role

We are seeking a full-time qualified Groomer for our Ashbourne Store. As a Groomer in our Salon, you will build strong relationships with customers and their pets, becoming an integral part of their family. You will get to know their pets' styles and personalities to create customized experiences tailored to their needs.

Key Responsibilities:

• Consultation: Communicate effectively with pet owners to understand their preferences and concerns, providing advice on dog grooming and recommending related products.
• Customer Engagement: Provide excellent customer service, getting to know each customer and their pet individually, and remembering their preferences and specific needs.
• Follow-Up and Follow-Through: Ensure customer satisfaction by following up after grooming appointments and addressing any feedback or concerns promptly.
• Sanitisation and Cleanliness: Maintain a clean and organized grooming area, disinfecting equipment, washing towels and grooming tools, and ensuring a safe and hygienic environment.
• Product Knowledge: Maximise revenue through grooming services promotion, combining this with expert advice to support the sale of own-brand products.

Requirements:

• Fully flexible across 5 days, including weekends (full-time role)
• Previous hands-on experience in a grooming salon and/or QQI Level 6 Dog Grooming/City & Guilds qualification
• Proficient in all aspects of grooming and clipping all dog breeds to a high standard
• Professional attitude with effective communication skills to build trust and rapport with pet parents
• Time management: Independently prioritise and accomplish multiple tasks within established timeframes
• A passion for animals: Comfortable/confident around all breeds of dogs and treats all furry visitors as they would their own pet
• Personal development: Drives own development within the salon, reliable, asks questions, uses time effectively to learn from experienced groomers

Benefits:

• Service pay: Higher rate of pay after 12 months of service
• Employee Discount: Up to 40% discount in stores and 20% in the Salon
• Paid leave: Sick leave, annual leave, bank holidays, maternity/paternity leave
• Refer a friend scheme
• State-of-the-art grooming salon
• Advancement Opportunities: Promoting from within and developing team members for career growth
• Community: Working in an environment where employees and customers share a passion for animals
• Continuous learning: Induction plan, e-learning academy, classroom training environment, and development plans

Salary: €32,000 - €45,000 per annum