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  • It Support Engineer - Dublin - Reperio Human Capital Ltd

    Reperio Human Capital Ltd
    Reperio Human Capital Ltd Dublin

    2 weeks ago

    Default job background
    Full time
    Description

    **IT Support Engineer Contract Role in Dublin**

    A client based in Dublin is seeking an IT Support Engineer to provide technical assistance across Windows and Microsoft environments.

    The primary focus of this role will be on troubleshooting issues, assisting with IT projects, and ensuring seamless daily operations in a hybrid workplace.

    Key Responsibilities:

    • Provide Level 2 support for Windows, Microsoft 365, and Active Directory environments.
    • Troubleshoot and resolve hardware, software, and network-related issues.
    • Assist in system upgrades, migrations, and IT security improvements.
    • Support cloud services, including Microsoft Azure and Microsoft 365 applications.
    • Maintain technical documentation and contribute to IT process improvements.
    • Collaborate with senior engineers on escalated issues and project-based tasks.

    Requirements:

    • 5+ years of experience in a similar IT support role.
    • Strong knowledge of Windows operating systems, Active Directory, and Microsoft 365.
    • Familiarity with cloud technologies such as Microsoft Azure is a plus.
    • Strong troubleshooting skills and ability to work both independently and in a team.
    • Certifications such as Microsoft Certified: Modern Desktop Administrator or Comp TIA A+ are desirable.

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