German Speaker - Dublin, Ireland - Cpl

Description

A leading IT company is looking for a German speaker to join their Client Support Team.

Position German Speaker Client Support

Location Dublin office, Hybrid model or work form home permanently (based in Ireland)

Working Hours Monday to Friday, office hours

Job type Permanent, Full time

Salary Depending on Experience - basic of 35, ,000 annually

Responsibilities

• Providing consultative support and always going an extra mile to help the customer/client
• Working with B2B client to resolve the queries and technical issue
• Channels: Email, Phone, Chat Support
• Communication with other departments and product teams
• Maintaining customer satisfaction
• Demonstrating flexibility resilience and keeping always positive attitude

Your Profile

• Fluent German and English skills both in writing and speaking (C2 level)
• Experience in customer facing role (Customer service or Technical Support)
• Critical thinking and problem-solving skills

If you are interested in this position, please apply with your CV.