Associate Director - Ireland - Verizon Communications

Description

When you join Verizon

Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you'll be doing...

As an Associate Director for Applications Support you will be responsible for overseeing multiple teams that focus on fallout error support, correction and reconciliation as well as ensuring their timely execution.

You will oversee a team of subject matter experts responsible for the application support as well as identifying trends to fallout and working towards a standard solution.

Your role requires extensive partnering within Global Supply Chain, Sourcing and Sustainability (GSSCS) along with IT and solution providers offering cloud-based software, 3rd party developers and a variety of stakeholder groups across Verizon . You will lead multiple teams. Your team's are the first line of support to the larger GSSCS team and in some instances the larger Verizon enterprise. You will also have significant leadership experience, demonstrated successes driving cross- functional process improvement, enabling tangible benefit to the business. This position is a strategic role and is the catalyst for driving continuous improvement of supply chain processes and solutions. Responsibilities also include organizational leadership, metrics tracking, crisp and clear support documentation, business process subject matter expertise to implement solutions, data quality management, and communication of the improvement initiatives.

This is a high impact, highly visible, multi-business/multi-region position in the Global Supply Chain organization. You are a key member of a leading-edge team responsible for the successful execution of system transactions across Verizon's Global Supply Chain, Sourcing and Sustainability organization.

You will be responsible for:

As an Associate Director for Applications Support you will be responsible for overseeing multiple teams that focus on fallout error support, correction and reconciliation as well as ensuring their timely execution.

You will oversee a team of subject matter experts responsible for the application support as well as identifying trends to fallout and working towards a standard solution.

Your role requires extensive partnering within Global Supply Chain, Sourcing and Sustainability (GSSCS) along with IT and solution providers offering cloud-based software, 3rd party developers and a variety of stakeholder groups across Verizon . You will lead multiple teams. Your team's are the first line of support to the larger GSSCS team and in some instances the larger Verizon enterprise. You will also have significant leadership experience, demonstrated successes driving cross- functional process improvement, enabling tangible benefit to the business. This position is a strategic role and is the catalyst for driving continuous improvement of supply chain processes and solutions. Responsibilities also include organizational leadership, metrics tracking, crisp and clear support documentation, business process subject matter expertise to implement solutions, data quality management, and communication of the improvement initiatives.

This is a high impact, highly visible, multi-business/multi-region position in the Global Supply Chain organization. You are a key member of a leading-edge team responsible for the successful execution of system transactions across Verizon's Global Supply Chain, Sourcing and Sustainability organization.

What we're looking for...

You'll need to have:

• Bachelor's degree or relevant work experience.
• Relevant work experience within a similar role
• Experience in Supply Chain, Sourcing and/or Sustainability operations
• Experience with process design, reviews and improvement strategies
• Experience with direct people management, including leadership of diverse global teams
• Proven experience building deep relationships and driving strong collaboration with IT and across other lines of business

Even better if you have one or more of the following:

• Master's degree
• Strong executive presence, with proactive sense of ownership and a keen eye to look ahead, plan and execute
• Proven experience in leading complex projects by bringing together the right perspectives, identifying roadblocks and integrating feedback from clients and team members
• Excellent organizational, interpersonal, communication, negotiation, and operations skills
• Experience in supporting SAP tool suites (S4 HANA, Ariba, IBP, MDG)
• Experience using Google G-Suite Applications and Microsoft Office Applications
• Ability to meet deadlines and manage multiple projects with frequent interruptions
• Proven ability to lead and motivate others

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working

Scheduled Weekly Hours

Diversity and Inclusion

We're proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.