Customer Service Excellence Manager - Dublin

Only for registered members Dublin, Ireland

1 month ago

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Job summary

We are looking to appoint a Customer Services Excellence Manager with deep SAAS expertise to develop the roadmap and delivery of their customer experience—leading first- and second-line support across multiple SaaS products and running the "nerve centre" of the company.

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Responsibilities

  • Champion best-in-class experiences embedding a consistent quality standard across every channel.
  • Enable the digital transformation of CS operations.
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