Lead Privacy Counsel, EMEA - Dublin

Job summary

As Lead Privacy Counsel, EMEA, you will serve as the lead privacy counsel for one of Zoom's most critical regions. Customers in the EU and UK demand that we not only meet but exceed stringent privacy standards. Regulators here lead globally in shaping the future of privacy and AI. This role requires autonomy, credibility, and deep regional expertise to independently manage high-stakes customer engagements, regulatory inquiries, and complex product counseling.

Responsibilities

• Collaborating with U.S. and global colleagues to integrate EMEA requirements into Zoom's global privacy strategy, ensuring regional needs are fully represented
• Partnering with Sales and Account Teams to resolve privacy objections in multi-million-dollar deals, providing authoritative and timely legal support that enables revenue growth
• Leading legal responses to escalated customer inquiries, including drafting communications, engaging subject matter experts, and ensuring consistent, high-quality support
• Developing and maintaining public-facing privacy resources—such as FAQs, whitepapers, and playbooks—to promote transparency and support customer self-service
• Managing regulatory engagement by handling inquiries, complaints, and investigations from EU and UK authorities, while ensuring credible, timely, and aligned responses
• Serving as the local legal authority on GDPR, UK GDPR, AI regulations, and evolving frameworks, reducing enforcement and reputational risk through expert guidance
• Counseling cross-functional teams on Privacy by Design, infrastructure transparency, data residency, and other core trust-building initiatives — including AI and generative technologies
• Overseeing key compliance programs and assessments, including DPIAs, LIAs, TIAs, the EU-US Data Privacy Framework, and contractual reviews, while supporting training, reseller programs, and global transparency initiatives

Job description